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October 2023 by Shakira Younger
Would totally recommend them to anybody, their sales representative Mason was awesome, he was patient, and very professional, and respectful,he made us feel comfortable,definitely nothing like Advantage auto (whom I would not recommend to a any living being on the face of this earth)Thank you Mason! And Thank you JD Byrider of Peoria ?
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October 2023 by Jess
I could not be more grateful and excited. I had an absolute terrible experience at 2 other dealerships and was skeptical. Mason was absolutely amazing. He was so patient and optimistic and went above and beyond to make sure everything went well. I highly recommend going here. Very compassionate and motivated to make the customer happy. I was very comfortable and at ease the whole time. Thank you Mason!!!!
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October 2023 by Kaylan Parker
Mason was rude and not very helpful. We also waited for 3 hours.Update: I got a nice vehicle at Drivetime. Much better experience and less miles on their vehicles and better selections. Thanks anyway JD byrider.
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October 2023 by Victoria Anderson
Trae made the whole process super easy going and not near as stressful and complicated as I was expecting it to be! Whole thing from start to finish went very smooth and I left the vehicle I wanted the most!
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October 2023 by Angelina Turner
Great People And Wonderful Customer Service!! I highly recommend working with Trae. He and Byrider does an awesome job making sure your not just leaving off the lot with just anything.
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August 2023 by Cortney Williams
Experience was great if you stop by make sure you see mason or Trae both two amazing guys no pushy very knowledgeable and understanding about the work they do here made this process smooth and easy for me
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August 2023 by Cody Moreland
Casey and Melanie in the service department are freaking amazing. They went above and beyond to get my Jeep Patriot repaired and back on the road as cheap as possible. Some of the best customer service I have ever received. Keep up the good work girls you're amazing
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August 2023 by Joshua Spencer
Casey in the auto department was amazing she was completely professional and even has a great personality. She went above and beyond to get my vehicle in the shop and diagnosed and repaired. She was by far the best customer service I have ever had anywhere! Casey is a company asset to Byrider and she been commended and rewarded for her doing the best at her job. I'm so use to people at there jobs acting like they hate being there. Casey was absolutely the opposite she turned my day around with her help and her great personality even made me laugh. My vehicle took only a day and a half to get repaired so I know they have great technicians aswell. I just want everyone to know I appreciate them for making my day and giving me a great piece of mind about my vehicle. Thank you all so much! I hope you all are blessed!!
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August 2023 by velvetslade
Wonderful from the day I walked in to when I rode off in my new vehicle. Mason took very good care of me, gave me a great car and worked hard to get me driving again! 20 stars!
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August 2023 by Jaycee Edgeson
Trae has been helping me for a little over a week now to figure out my car situation. Even with my license suspended, he let me sort that out and come back when everything was clear. Plenty of friends got cars through Byrider and I hope I made the right choice as well. Thanks again Trae.
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July 2023 by heather atkinson
The staff was very friendly and knowledgeable. They answered all of our questions and were very accommodating with helping get all the information they needed and providing all the information we needed. They made my car buying experience easy and easygoing!
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July 2023 by Ryan D (Rc-crazy)
Trae is the man other dealers said no byryder said yes. Thank you so much. Everything happened as described on the phone. A pleasure to do business with.
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July 2023 by Nuskie “NYAL” CloteeChild
These are very nice people I am very grateful to have had purchased my very first vehicle from them! I have always owned my cars and I have always wanted to lease to buy, unfortunately I’ve never had that chance! I am thankful and very happy I’ve chosen JD BYRIDER. I am more than satisfied with my purchase! Trae & Matt have made me very happy! You guys rock!! Thank you all!
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June 2023 by Corarina Robinson
Trae is. Remarkable outstanding going above and beyond to help those In need . Relatable and the family feel he gave is exceptional. Byrider won when they chose him as a salesman!!! Completely satisfied!!!! Thank you for the opportunity to prove myself!!!
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June 2023 by Shabrion Taylor
Definitely give them 5 stars, the customer service was great and I left the lot with a very nice car, If you are planning on getting a car from them ask for Trae, he is great