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November 2023 by Shelly shipman
They will lie to you, take as much money from you as possible and then tell you they can’t fix the issue with your car. Don’t trust a word of what they say, every other word out of there mouth has been a lieService: Auto engine tuning
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October 2023 by Michele R
They ripped me off are lying about things I didn’t say or approve, they will not produce an itemized bill to show what I paid for and what the warranty company paid for. My car is not in any better shape than when I brought it in. They lie constantly to get more money, please be warned especially if you are a female. My warranty co paid 8,000 dollars to them and my car is still not fixed
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September 2023 by Phil Davis
I have been taking my cars there for 40 years. Never had to return a car for the same problem.
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September 2023 by Jessica
Poor communication. Poor work. I have had to go to other mechanics twice now after negligence on their behalf. Will not be returning to spend another $2000 for a problem that is not fixed when my car is returned.
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August 2023 by B
I brought my car here several months ago but am just so fed up with dishonest people. I am in the process of trading my car in now because these people did not do what they said they were doing to do. Paid them $3250.00 and my car is still not fixed. They assured me what they did would resolve the issue. Not 48 hours later, my check engine light came back on. I feel like I got ripped off. Thanks for more hassle AFTER I paid you.Is there one honest car repair shop?!?
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August 2023 by Tyler M
Friendly staff and great service! My vehicle began misfiring one morning, Kauth got the vehicle in, diagnosed, and fixed in a very timely manner. Very easy to deal with; will be bringing my other vehicles to be serviced here!
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August 2023 by Derek Thomas
I cannot say enough good about this place. Great service and they are good at what they do! It is also a blessing that they are able to get you in way faster than Volkswagen dealership. Volkswagen could not get my son's car in for over a month!!! Kauth and Mayeur got him in in three days. Fantastic!!!
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June 2023 by John D.
While the repairs have been a little pricey (what BMW repairs aren't?), the quality of their work has been excellent. I especially appreciate their ability to prioritize things they find: safety issues (fix now), not an issue now but will be, and things I should watch.
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April 2023 by Nizel A.
The owner Michael is perhaps one of the most belligerent, dishonest people I've ever met. If he is willing to tell such lies to those he does business with...then I don't even want to know what he does to his own customers. Buyer beware when patronizing this place. He comes across as your stereotypical used car salesman type. As noted in other reviews he flies off the handle for no reason & is arguing with his own customers over minor things. The hothead owner also routinely harasses & threatens to sue people over bad reviews. This is hilarious because reviews are protected under free speech & lawsuits will get dismissed under anti-SLAPP laws which is why his intimdation tactics of having his attorney & other subordinates call to threaten his own customers goes absolutely nowhere. It's honestly pretty sad too. The behavior is hypocritical as well since they themselves leave false negative reviews on other business' pages where they either completely lie and/or exaggerate to an extreme degree as noted by other businesses. The owner is completely clueless & fails to understand how the internet works as well as how company infrastructure works (literally thinks he's talking to the CEO of a corporation when he sends a message on a website & also thinks the company is the one quoting him shipping prices when he goes to return the item.) How he has managed to not run his business into the ground is astounding.
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February 2023 by bert durr
I have been a fan since my 1st diesel(1978)...the reason was Quality service...2023..they are still a Quality establishment....Thank God!
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July 2022 by Fernando Herrera
Apparently based off of reviewers it was cheap but charging 125 an hour and having a bill of 750$ doesn’t seem cheap to me just to not have the issue fixedService: Electrical
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July 2022 by charlotte m
They were about to give my 2012 Smart4two once over. There was some age related issues that needed repaired and a few up keep maintenance. Took three visit to locate the main culprit. All in all at pricey but well worth it, they got my Smart running strong like the day I got her. I would give them my business again. Great work to the techs that fixed and got my girl running strong again. The face at the desk was always polite, cheerful, informative and professional. All around great business.
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May 2022 by Carolina Huser
PHENOMENAL TEAM! Highly recommended. Not only great customer service but they make sure you feel taken care for and appreciated.
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February 2022 by Pathik Shah
New to the Bloomington, IL area and needed to get my car repaired for an oil leak and headlight condensation issue. I came across K&M based on some positive reviews on the BMW forums and I'm pleased with the service. K&M actually took the time to diagnose and fix the issues instead of shotgunning through parts. Overall, it was worth the commute from Bloomington and just a heads up that they're pretty busy, so it's hard to schedule appointments immediately but worth the wait.Services: Electrical repair
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December 2021 by Lindsey S.
Ladies, if you enjoy feeling respected, go somewhere else. I didn't approve of a service performed so I questioned it. This led me to an extremely enjoyable experience of getting in a long and frustrating argument with the owner. It's not worth your energy--let them be a boys club and go somewhere else.