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January 2024 by Tom Jacobus
Repeat customer, I got fast and helpful service from Khali and the manager, they helped match an existing ring that was no longer available. Also stayed in my budget
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January 2024 by Ashley B
So I'm a returning customer to kays I bought some items online at kays jewelers and I either wanted to return them or add to my purchase...I had the honor of meeting Spencer he greeted me as soon as I came walked to the counter I had explained that I bought some items online and the necklace that I bought came to me tangled he patiently untangled it with no problem I did end up returning my previous bought items and ordered 2 chains and 2 charms I was worried that this return would be headache but he made it easy. THANK YOU Spencer you have great customer service keep up the Good work!!!
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December 2023 by Jessica Hunsicker
Makinzee was very helpful and friendly.
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November 2023 by Troy Jones
Great customer service!
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October 2023 by Missy Rucker
Alisa was amazing sale rep, with a wonderful smile ,and patient with us. Thank you from missy& Bob
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October 2023 by Meredith Buneta
Brooke made getting our engagement rings so relaxing and fun. She didn’t rush us or try to get us to spend the max we had. You know she’s great when you make a friend while you shop for jewelry!!!
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October 2023 by Brad Peffer
I wanted advice on a set of earrings for my fiancé to make her day and the person who helped me was amazing. I think her name she stated was Brooke but she got me so interested in coming back!! Ok glad she helped me with my purchase!
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May 2023 by Caroline Rogers
My wife and I go to the Peoria Kay all the time (sometimes several times a week!) and we ALWAYS enjoy our visit. The ladies there are like friends now and they know our names, know what styles of jewelry we like and are so good at helping us find something we can enjoy and treasure. If any of our treasures need to be resized, repaired, or even exchanged or returned, the staff make sure you feel welcome and taken care of while providing these services. The manager, Allison, has been especially helpful to us and we have a great time looking at bling with her and sharing funny stories. No snooty, stuck up people at this store. After visiting a few times, it’s like going to Cheers, where everybody knows your name. Love you guys! Thanks so much for making my wife happy!
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May 2023 by Tyler Leadingham
Allisa was absolutely amazing! She was patient, kind, accommodating and she listened to what Brianna and I both wanted. I would recommend her to anyone and this location to anyone. I have now bought from them a couple of times. ABSOLUTELY EXEPTIONAL!
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March 2023 by Papi Tre
This Kay’s is wonderful. Everyone who works here is incredibly kind. Allisa is a savant when it comes to jewelry and helped me pick the perfect ring each time. Brooke gave me the assurance I needed to make the right decision. Janie is a sweetheart. I recommend this team to anyone 10/10 they make what can be stressful, smooth and seamless.
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March 2023 by Derek Schmidt
The branch manager helped me with a custom mothers ring piece. She offered some great advice, and my wife loved it! Would recommend Peoria Kay’s to anyone!
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March 2023 by Erin Nottling
This store and Allison are amazing! She is knowledgeable, kind, and gives great recommendations. We use her frequently for all of our jewelry needs!
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March 2023 by Matt Nottling
Amazing and helpful customer service! I have purchased many quality pieces from them. Definitely recommend!
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February 2023 by CTG X KD
I’ve wanted to go to KAY JEWELRY ever since I seen the commercial as a kid. I went in looking for something nice for my girlfriend & was greeted by Lashondra. She made the experience remarkable. She assisted me in finding the right thing for my budget & was kind the whole way through! She even made me laugh which I loved because I just did a 10hr shift & I just felt comfortable throughout the entire experience. Lastly I wasn’t rushed!!! So thank you so much for the great customer service Lashondra (Lovely) I will definitely be back !!! Location: Store 1636
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January 2023 by Trish Clemons
Don't trust the manager to do her job. She will allow her employees to be rude. She is also a liar. If you have to get your ring repaired do not take it to her she will not put the order in. Go to any Kays jewelers besides this one. Not to mention they can't keep their paperwork in order and cannot find rings that were purchased less than a year prior.
