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September 2023 by Gary E.
The deli ladies are great! especially Kelli, Mary! Pharmacy is very helpfu! Sharon and Sade wow! the cashiers are very nice and helpful. the only issue I have is a lady in cus service named Keri. she does not know how to say please thank you. Always makes it seem like you're interrupting what she's doing when you asked for help. I seldom ever see her be polite to anyone, especially the elderly, and they disabled.
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January 2023 by Sharon Robinson
I only go here for gas! The store employees are rude from the customer service department to the pharmacy! You can NEVER fibd anything or tge signs are wrong. The parking lot is dangerous. AND NOBODY CARES.
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November 2022 by Jamie Thiel Martin
Do not use Kroger delivery through Instacart! I ordered 46 items, only received 3 items. Charged $10 delivery fee and showed up 2 1/2 hrs late. Kroger would not take responsibility nor would Instacart. Had to reorder all my items and never refunded.
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March 2022 by Tiffany Lockwood
Selling expired food and ignored me when I tried to let them know
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July 2021 by Rachel T
Much better than it use to be years ago they had some unfriendly woman managing the bakery. Love it now!
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December 2020 by Freda Rose
The Store Manager Kris was extremely rude he hung up on me twice made up a extremely false story about me. he's a racist p.o.s and quite frankly he shouldn't be allowed to have his position. on top of that his store is filthy. he's truly unprofessional
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October 2019 by Jacqueline Childs
I was getting cupcakes for a birthday party.
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September 2019 by Brent Kawachi
As usual Kroger trying to pull a fast one with their deceptive practices. Sign above the ground beef literally says sold in three pound packages for 5.97. 3 pound package rings up 10.97.
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August 2018 by Cortney R.
WORST. PHARMACY. EVER! First and foremost, I have to say, the pharmacy employees that I had contact with at this location, give the Kroger brand a bad name--their rudeness was unprecedented. The pharmacy techs were poor communicators regarding the status of my child's prescription and Kroger pharmacy policies. Without communicating regarding the status of my child's prescription, the pharmacy released his medication for allocation to another patient. His crucial medication is now back ordered and unavailable. I understand that there are circumstances in which demand for a medication, leads to its release- I am however, unhappy that I was not even given a phone call regarding the situation, the delay or the status of his prescription. After weeks passed and I continued to solicit information about my son's prescription, I was told by the pharmacy tech today that they deal with too many people and just don't have time to call patients and update them. Well, as far as I am concerned, that's pretty lousy customer service. By not keeping their patients updated, this pharmacy does not give their patients the ability to advocate and secure critical, and necessary, medication in a timely manner. Further, if they are too busy to give care and communication to their customers, I am not willing to be their customer-- I will be taking my business elsewhere.
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May 2018 by Zach J Schildt
Wade is the best. Wade deserves a promotion he actually cares!
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August 2016 by Jamie F.
This review is of their pharmacy which is completely uneducated on their systems. On Sunday I took a prescription for my son, Adderall 5 mg. This is the 5th time they have not had it, I was told they could have it by Monday afternoon. After speaking with them further the pharmacist advised the tech that the order goes in on Monday and they wouldn't get it until Thursday. I also had 2 prescriptions for my daughter, they hadn't received them yet from prompt care. I went about my shopping and then checked back an hour and a half later. They still hadn't received it. I called prompt care back. They advised that they sent it at 1:24 and the pharmacy had opened the emailed script at 1:26, which was before my arrival at kroger. I went back up and advised that prompt care showed they read the message and it was opened at 1:26, the man working said numerous times they had just received it when I walked away. I had another issue today and they wanted me to wait hours for a medication they said wasn't going through my insurance, I have access to that company through my work and there were no rejections and it was showing paid. I advised them of this and they said they still have to call and get it pushed through. At that point I asked how I would know it had been resolved they said call back later in the afternoon to see. Right then I called walmart and had the scripts switched to them (as I did on sunday) within 15 minutes it was filled and ready to go! Will not use kroger pharmacy again and can guarantee they have lost my grocery business as well. Either train them to the systems or don't employ them! Makes kroger look horrible! Not to mention the rudeness of the pharmacist and the tech on each occasion!