Kroger is a one-stop shop for thousands of quality food and household products, from fresh produce and meats to dairy and home goods. Reviews note the staff are consistently kind, pleasant, whole-hearted, courteous, cheerful, respectful, and helpful. The pickup service is highlighted as a major positive, described as wonderfully organized, a saving grace, and treating customers with respect, even in difficult conditions. However, some customers find the store layout frustrating, stating it is not laid out well and that items are moved around. Some feel there should be more checkout lanes and less self-checkout. While some find it a nice place that isn't too busy, others mention shopping at different stores due to layout difficulties. The prepared food, like the rotisserie chicken, receives high praise for being flavorful, juicy, and fire.
