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March 2024 by Gus Jordan
I brought my 2009 Toyota to BOB at Maaco because the vehicle condition was unsavory. The previous owners had a family so the exterior of the vehicle was showing some abuse. Bob & his team of professionals did a wonderful job removing dents, scratches, & other imperfections. (They also shower you with gifts of water, pop, or candy, lol) The time frame was acceptable as well. As far as communication, I gave Bob an acceptable amount of time & I can say he did his job of contacting me when it was necessary. Despite a couple flaws that he took care of at his time & his expense, I was happy with the quality of work done to my Toyota. I believe Maaco was more than fair in correcting their flaws. The van, now, looks pretty impressive & I would recommend this location & Bob & his team to others wishing for the same good experience. Bob's attitude was really good & they treat you the way customers should be treated. Thanks Maaco!
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March 2024 by Jessica Norwood
Will never recommend maccos for a car to be fixed at they had me and my fiancés car for almost a year not fixing it they told me at first they won’t fix it until they got the money they got the money money November 16 2023 and my car still is not done February 25 everytime we can they say oh it’s going to be to done next week or the week after we have been hearing this same line since December Ive been hung up on and lied to they told me they would call me back Friday nobody called so I’m calling lawyers Monday long story short find somebody else to do your car they suck
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March 2024 by Youlonda Williams
Pricey..... but excellent work. Paint matched perfect.
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December 2023 by Michael Simmons
Great experience! Quality work at a fair price. I recommend 100%Service: Painting
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August 2023 by Brooke Sproston
One of the worst body shops I’ve ever worked with. I brought my car in for minor hail damage and in return they chipped my paint while replacing my trim. On top of the chipped paint, my trim isn’t even sitting properly on my body. I have brought my car in two times to fix the damage they had caused and each time my car comes out looking the exact same as before. Bob the front desk person is being very short and is not taking my incident seriously. PLEASE go to another body shop that will treat you well. I wonder if the employees would feel the same if it was their vehicle. Very disappointed in this shop.Services: Painting
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August 2023 by Travis Mitchell
Well, I hit not one but two raccoons within a two month period. Purchased a bumper online for 100 bucks and then had to make a decision on a paint shop to get this tri-coat soul red correct, and as close as possible to the original. Took a few weeks to get the bumper back but I'd say it was worth the wait. Went to pick it up today and I was concerned cause I didn't see the same amount of flake in it and it appeared to be darker. Compared it to the paint chip and I suppose it was close enough. Drove home and got to work. Is the paint 100% match? No not exactly but close enough that if you didn't know I had a bumper replaced then you wouldn't notice. I can't quit staring at my car. It's the first time I've been pleased with how my car looked in quite some time. Would I recommend them to other people? Yes I would, 4/5 due to paint match being a little off and another for communication. Thanks Bob and sorry for giving you a hard time on the color.Service: Painting
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August 2023 by Eric Rhodes
Never get anything done by this place. Might look good for a year or two, but it will be right back to where it was when you took it to them. I'm repairing the fenders again, but not through these robbers
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August 2023 by Biteme Ex
They did a spectacular job of putting new rocker panels on my 2014 GMC Sierra crew cab. Very pleased . Bob was great !Services: Painting
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June 2023 by Amber Beyer
I hit a raccoon and that thing did $3000 worth of damage to my vehicle!!! I called and Bob helped me out immediately! Fast forward a week later after dropping my car off I received a call that they found something else broke and it’d be a little longer than they expected. Of course I was frustrated because I needed a vehicle but I understood that I wanted it fixed correctly etc! So I get a call and rather than me picking up my car from them and driving it myself to drop off at Chrysler dealership BOB covered the towing expense and got it towed there. I picked it up later after work. I’ve had my car not even 2 days and it broke down in Morton just stopped working. I called Bob and he made sure to get a tow truck there to bring it back to the shop to figure out what went wrong. Yes, as I type this my vehicle is back at his shop…BUT knowing that he was so caring to not only cover towing but he’s also going to figure it out for me makes me feel some comfort! Fingers crossed it’s an easy fix and I get my baby back tomorrow!
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May 2023 by ashley kersting
I called the other day about an appointment and they were able to get me in quickly. My appointment was for 9am today. I showed up and the door was locked and the closed sign was on. The hours said 9 to 12. I waited until 9:10 and then left. I will not be doing business here now.
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April 2023 by Ryder Cole
Macco and their crew did an amazing job on my son's car. It was a project car. He turns in 16 this year so we got to work on it together. The paint job sealed the deal. Thank you so much, made my son's day.Service: Painting
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April 2023 by Jessica Rauen
They got my car in and started working on it very quickly after calling for lots of body work after collision. This was an insurance claim. Friendly customer service, easy to get ahold of for updates. They failed to align my hood properly with the front bumper. After they attempted to make it right twice, they couldn’t get it right. Gap still remains, 90% happy with overall experience. Also would have been nice not to get it back with 6 miles til E & 2 low tires. After asking, they did throw a little gas in it for me. To be very clear my car had lots of damage and overall everything looked good and like new, just disappointed with the hood. Paint also holding up well after a few months. Vehicle was completed in the time frame my insurance allowed for a rental.Services: Painting
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April 2023 by Bobbi Bouché
Bob is always nice and on time and let’s u know what’s going on step by step.Service: Body & Trim
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April 2023 by JA Salahuddin
Great experience, they took care of everything in a reasonable time. The quality of work was very good.Services: Painting
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March 2023 by Janet Bradley
The people at Maaco were very nice and my car looks great!!Service: Body & Trim
