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December 2023 by Charles Green
I appreciate them handling the estimate which my insurance was in charge of. At first I wasn't in agreement of their decision to total my vehicle but I felt confident that Carstar North Peoria did their best.
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December 2023 by Hannah Perrone
When my CRV needed repairs after a hit and run they handled everything. It was a seamless process from start to finish with insurance and pick up. I was even able to leave my rental at Carstar when I picked up my CRV which made it even more convenient. Highly recommend!
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December 2023 by Brad Cotton
Top notch work done quickly but not rushed. The entire process from quote to completion was friendly and efficient. Would highly recommend!
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November 2023 by Jay Brenneman
I dealt with Jonah who was able to get my damaged car in within a few day's. He was very professional. My Volvo S60 needed a new front section and new hood with paint. Quality of repair was flawless and car returned in a week. I highly recommend their service.
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October 2023 by Kris Dutton
I am a repeat customer. They have always done a terrific job! Jonah is an asset to the company! He keeps you informed of the progress.Services: Painting
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August 2023 by Connor Rachford
Jonah and Jack were absolutely incredible to work with. They were extremely professional and on top of things. Both Jonah and Jack kept me updated the entire time while my car was being repaired. I am extremely satisfied with the work that they did; my truck looks brand new after their work. I highly recommend CARSTAR to all my friends and family!Service: Body & Trim
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August 2023 by Hazel Sher
Would not recommend even if you're desperate. If you ask them to call you back for updates, they won't. It took them three days just to look at my car and give me an estimate.They aren't opened on Saturdays which makes them even slower. I think there's a total of two people who actually fix the cars. I live outside of Peoria, and so it was difficult for me to get any information about the status of my car (which my parents use and rely on).They're also incredibly sexist - they (Jack) called me "emotional" and lied about the number of times I called one day to my brother, who was also trying to help by getting updates. I've never experienced blatant sexism from a business before. It also took them two weeks to fix a tire and cosmetics for a bumper - which they winded up apparently scratching so it caused even more delays.Overpriced. Please avoid at all costs.
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July 2023 by Cheryl Lyons
I came to CARSTAR for some pretty extensive hail damage on my vehicle and I left with my car looking brand new. I communicated mostly with Jonah during the time of my repair and he was very responsive and helpful. I’d give this team 5 stars and recommend them to other people looking for body shop work in the area.Service: Painting
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July 2023 by Jordynn Schumacher
Lowest cost of most places but you can tell why. Had to call them multiple times to get an appointment. Then when my car was done, they forgot to call me back so I had to wait an extra day to pick it up.
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June 2023 by Patrick Coyle
My car was stolen a month ago and I took it to Carstar when it was found. They went above and beyond my expectations. When the car was completed all the dents were gone, the windows were fixed, and the entire thing was detailed! Jonah made sure I was updated and informed about the timeline and progress. They detailed the car at their expense (insurance wouldn’t pay for it!) and relieved any anxieties I had from this ordeal.Service: Body & Trim
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June 2023 by Amy Walkenhorst
Service was top notch, they took care of everything with my insurance company, and did a great job on their work. My car looks new on the outside like I never owned it.Service: Body & Trim
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June 2023 by Trish Jenkins
Went with my daughter to get her car she was happy til she got inside. Smelled and had a lot of cotton wood floater in the car
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June 2023 by Aaron Palazzo
I am there parts delivery guy they are great bunch of guys and are up beat they treat me ?
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May 2023 by Joseph Mowder
Had my car repaired from hail damage they did a great job very efficient and prompt ! They took care of everything! Very friendly employees ! Would highly recommend!Service: Body & Trim
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February 2023 by Shirley Hobbs
They are the best body repair shop. My entire bumper was off. The hood of my car was dented up and they fixed it all within 12 days. I if I could, I would give them more than five stars and I would definitely recommend them, if you need a body shop pick CARSTAR. They have my baby looking brand new?Services: Body & Trim
