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November 2023 by Gerald Wombacher
I upgraded my tires on my Tesla to larger tire to help with Peoria’s pothole issues in the winter. I really appreciate the customer service offered at Plaza Tire. Austin had a better knowledge of electric cars than the other stores I had visited! The price was very fair…..less than tire rack or Sam’s Club.Thanks Austin!
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October 2023 by DAVID HAYNES
Exceptional service and value. I had a good friend recommend Plaza Tire. I made the drive over and it was well worth it. Austin and his team are true professionals !!
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August 2023 by Dan Thompson
Wow is all I can say. This store has been here for many decades and it looks fantastic. Floors are clean, no unnecessary clutter in the lobby/waiting area and the bathroom was spotless. That tells me: #1 they care about their business and #2 they care about their customers. The employees were helpful, friendly, and courteous. "Make yourself at home" is what I was told while I waited for my car to be completed. It's no wonder why this business thrives.
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August 2023 by Matt Trosclair
Can't recommend this place enough, and Austin is great to work with. Three years in the car business, I've sent plenty of customers down there to have work, they've always been happy. I've had my two personal trucks modified by them, and they have each turned out fantastic. The customer service is A+, the timely manner they get jobs done, A+. Next up to be done is the girlfriends 4Runner here soon and I'm sure it'll be fantastic just like the rest of the work these guys put out.
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July 2023 by N
Professional, fast service, good work, and best prices (or will usually match). My experience has been tire buying/rotations and would definitely recommend.
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June 2023 by Tyler George
If you like attention to detail, professional craft, phenomenal customer service, and an amazing looking set of Wheels - Peoria Plaza Tire is the place to go!My sales representative, Steve Hunt, kept me up to date with every detail I could have asked for…, ETA was pushed back, he immediately informed me and provided additional options…, when calling in I would ask for Steve and the staff works so close together that they would get me Steve within a 10 minute hold.Highly satisfied with my trucks new wheels, the customer service, and the whole Peoria Tire Plaza experience!Shout out to Steve Hunt for not only getting a return customer from this experience, but someone who will recommend Peoria Tire Plaza to friends and family looking to make their ride look great the right way!
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June 2023 by James Joyner
Hands down the best customer service! I have purchased tires at various places over the years and I can honestly say that no one beats Peoria Plaza Tire. A few years back, I gave them a try and I have been purchasing all my tires from them since. Never had a problem or a bad experience.Recently, I purchased tires for my 4Runner and not only did they give me a good price, they took care of me without even asking when a situation arose with one of my wheels. Kelsie and Austin provided me with the absolute best customer service experience and that is what creates customer loyalty. When I need tires, this is the only place I buy from.
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June 2023 by Steve Peer
We were told about this place and thought we would give it a try. We've been to multiple places but could never help us. Austin helped us, knew exactly what we we're wanting. Ordered what we wanted, had them there in 3 days before we left on vacation. Our car looks great, drives great, and a lot of compliments. We can't thank you enough. We'll be back and telling everyone to go see Austin. Thanks Austin!!!!!
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June 2023 by Ben Thomas
For the last 10 years these guys have become my go-to tire shop. Including swapping out a set of tires that weren't a good fit for my towing application after using them for 1000mi. I've also had zero issues with tire balance since I started using them.
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June 2023 by Stephanie Neeley
Our tires were horrible,Thursday evening our son was driving and a tire blew out, I called and left a message for Austin, knowing it was after hours. He called me at 730 am the next mourning and got our truck in Friday and got tires on it. Austin and all the staff at Peoria Plaza are amazing and I recommend them to everyone we know. Thank you!!!!
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April 2023 by Bob Jackson
They went above and beyond to make sure I was happy with the final product. OCD can get the best of me and Peoria Plaza Tire ensured I was happy with the end result which required a change in tire selection. They gained a loyal customer land will recommend to anyone looking for tires and/or suspension work.
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April 2023 by Alan Hattermann
These guys are hands down the best in town. I have had a tire pressure sensor light on for the last 5 years and it always drove me nuts but they are typically expensive but they sniffed out the bad sensor and got it replaced for $30 and no more light; The staff is always incredibly friendly and helpful. Wish I could give these guys 10 stars!
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March 2023 by Phoebe Maholovich
Outstanding service, quick with estimate and responsive to questions. Kelsie and Austin were both patient and courteous through the entire process.
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February 2023 by Sonny Castro
Horrible place to WORK. They treat their employees like completes trash. I single handedly heard racist comments being directed at employees from management, harassing workers, over working w/o properly paying them. Austin talk down to almost everyone he is in charge of, heard him call an employee that HE hired a “crackhead” multiple times, calling people out of their names, sexually driven comments towards women etc. One employee has to work 80-100 hrs in 1 wk just to have saturdays off! People are thieves there, employees come in high and drunk, it’s ridiculous. Over worked, underpaid and completely un-appreciated.
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January 2023 by Anna Wagle
Amazing customer service!!! Austin is hands down the best in customer service, quality, and price! I recommend plaza tire over anyone in this market!!
