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March 2024 by Lorraine W.
I chose the Riverplex because it was a fit for all my family's needs. It is an amazing place, but a bit over priced. I think when you come in as a group to swim and it is $20 but you may have someone in the group that doesn't want to swim and you make them pay $20 that is highway robbery. The people who work the front desk is rude, I even experience my money being snatched out of my hand on top of that I had to ask for my change back. If the Riverplex made a few changes starting with staff it would be a very warm place to be.
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October 2023 by Kelli Bernahl
I love Riverplex. it has great amenities for everyone. There's an amazing pool area, wide selection of workout equipment, and friendly staff! I've gone to a variety of classes there as well, all included in the membership! Would definitely recommend going!
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September 2023 by Susheel Sonwani
Disappointed Experience at RiverPlex Pool and aquatic manager.29th, Sep, 2023I recently visited the RiverPlex Pool with my family, expecting a fun-filled day of swimming and relaxation. However, my experience was marred by the pool's policy of not allowing kids to get into the pool.Upon arrival, we were informed by manager Amanda that children were restricted from engaging in typical pool activities other than one day of the week, leaving them to not do anything. This rule contradicts the very essence of a family-friendly pool, where children should be encouraged to splash, play, and enjoy their time in the water as well as learn to swim with parents.This restrictive policy not only disappointed my children but also frustrated many other parents at the facility. The atmosphere was far from lively, as the sound of laughter and excitement that usually fills a pool area was conspicuously absent. Instead, children were confined to sit and watch elder swim or watch instructors train kids how to swim with hefty fees of $30/class.While safety regulations are important, there are more effective ways to ensure the well-being of all visitors without stifling the natural exuberance of children. Other family-friendly pools manage to strike a balance, implementing sensible rules while still allowing kids the freedom to play and have fun.I hope that RiverPlex reevaluates its policies to create a more inclusive and enjoyable environment for families. A pool should be a place where children can explore, learn, and make happy memories. Sadly, my recent experience at RiverPlex fell far short of these expectations. That's why I decided to cancel membership until YMCA opens up their pool next summer.Hope someone understands and change policy or else families with kids won't be coming to Riverplex gym anymore. I am also disappointed with manager Amanda for being too much focused on nat allowing kids of swim with adults unless kids are taking swim class. This is ridiculous.Thanks
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September 2023 by Bonny Kocher
I enjoy the indoor walking track and the "lazy river" walking pool. Can't wait for the walking pool to reopen. My husband uses the sauna and the exercise pool to help increase his mobility. We are never rushed or feel like we are in the way when we are at the Riverplex. Highly recommend the facilities.
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September 2023 by rob gray
They need a better sauna 100°f is not hot enough.
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June 2023 by Sarsavril Mc
Nice place with plenty to do. Pool is closed till 8/23
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June 2023 by Anthony Platt
Fun place to take kiddos and workout. Bit expensive but if you have a membership you can use it at the YMCA as well!
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May 2023 by Vanessa T.
I like the area of this place, next to the Peoria River and near a trail outside to enjoy the view. A playground right outside for the kids to play in with mini rock climbing and an obstacle course. The only downside is that the parking is a tad difficult with a majority of its spots being reserved. So you have to park at the far end of the lots. Charging stations are available, and clean locker rooms. Different types of pools are available. One with lanes, a free swim pool, another that is heated with rails installed, a jacuzzi, and a steam room. Also one with wavy lanes at the pool playground. There is a rock climbing wall but it's always covered up. I wish they had a sign saying when it'll be open or how to use it.
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March 2023 by Cedric Volkmer
Great place and kids had so much fun. Would be nice to have more options for the splash pool area for little ones.
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March 2023 by Robert G
Give it a 5 but their sauna wasn't getting hot enough and after the staff was told nothing happened.. other then that great place to take your kids and get a good workout. Friendly staff always in the alert.
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March 2023 by P.J. Klawer
I recently lost my wife and asked the gym if they could let me pay them next month and explain to them the gym is my therapy it's where I go to relieve stress and always have this gym I find to be inconsiderate for not allowing me to go one month and pay them the following month when I'm going through the hardest time of my life I find that this gym has no sympathy towards their members and I feel that the fact that they don't even give change at the desk for the vending machine the fact that they're not even open on the weekends the fact that they have no consideration whatsoever I find this gym to be downgrading rude inconsiderate I used to think the world of the gym but after so many inconsiderate encounters of their employees I found out that's not a good gym at all
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March 2023 by Winnie Vandermark
I feel welcome and comfortable everyday thanks to the wonderful staff. I highly recommend this gym to anyone out there looking for a facility!
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February 2023 by Brett Nieber
Equipment is nice. Friendly staff and if you have kids it's nice to let them swim or hangout in the playhouse while you workout. Membership also includes access to the Y
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February 2023 by Marissa Youngman
Staff is very friendly, and it has pretty much all that you could ever want in a place to workout at! Also, has views of the river while you workout, which is nice! I highly recommend this place!
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December 2022 by Love Farmer
I don't live close to the River Plex but if I did, I would have my kids and myself there every single day! They have so so many things to do for fitness and fun. Swimming pool, walking area, bicycling, all the workout equipment. They have all kinds of programs. I mean.. this place is loaded with classes and things to do! It's big, clean, comfortable, well lit...2 visits and I wish for one in my town.
