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November 2023 by Jordynn Schumacher
Don't go here. Waste of my time. Workers don't know how to make drinks or do deals and they take forever.
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October 2023 by Terrell Pearson
Baraa is awesome!! That’s pretty much my review! The coffee is good as well.Dietary restrictions: I’m diabetic so stevia for me!
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July 2023 by Jodie Hoffman
had to repeat my order several times, and in the end it wasn’t correct. She didn’t even know what she was doing and openly admitted to it. I’m not sure if i’ll go back to this particular store.
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September 2021 by irina g
Starbucks at 7610 N Orange Prairie Rd looks very happy indeed, beginning with its great location: it's in the indoor area of a giant, sparkling supermarket Hy-Vee. That makes the stop at Starbucks for a cup of coffee or a snack quite natural. The choice of options is clearly displayed on the menus and info boards, and the amiable, well-trained staff is happy to greet you and get the order ready. Cappuccino I ordered was good, just a little bit strong for me, and Crispy Grilled Cheese Sandwich was absolutely excellent -- fresh, hot and very tasty. The ambiance in this Starbucks also couldn't be happier -- it is placed in a very spacious area, has no closed walls around it -- so you can easily access it, besides it faces the flower section of the supermarket. Some bright flower bouquets and cute decorations are placed near the seating area, creating a cute little flower garden, of sorts (please, see the photos). The seating area itself is fairly small, but functional, and you can also eat at the dining area near the exit from the supermarket, or place the order as a take out. Starbucks also offers a lot of brand items for purchase, including gift cards. All the current sanitation regulations were observed by the staff and customers. I have been to this Starbucks several times lately -- and I always enjoyed my experience at this coffee shop. Thank you and see you soon!
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April 2021 by William Lucas
Was not at starbucks, sorry.
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November 2020 by Penny Wright Dunn
I was shopping in Hyvee with my daughter on Saturday, Oct.30th, when she had a serious medical emergency. The Staff reacted so quickly calling an ambulance and 2 nurses shopping helped my daughter in stabilizing her until ambulance arrived. Thank you to these ladies - whom we wish we knew their names.
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August 2020 by Annie Kucia
They really need to do something about swiping your card in the machine with the plexiglass. This is the second time I bashed my tight hand and drew blood. There is no way that you could even get your hand through there. Move the machine away from the plexiglass.
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July 2020 by Sarah Engberg
I ordered a cake for my daughter and when I picked it up it looked like nothing that I asked for. The background was white instead of the blue color I had shown them, the border was completely different, and then the writing was not spaced as requested and smooshed as well.
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July 2020 by Lindsey Theresa DeWitt
I went to pick up my groceries today after work, but something got mixed up and my order wasn’t ready. Instead of asking me to wait or come back later, they insisted to deliver my groceries to me for free, even when I said it really wasn’t a big deal or necessary. The Hy-Vee staff at the Orange Prairie location in Peoria went above and beyond today to correct a small inconvenience.
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March 2020 by Aaron Copes
There have been many times that Hy-Vee has went above and beyond to help the community out. They have donated items to many different fundraisers. They have been a great addition to the neighborhood. Always greeted with a smile walking in and while checking out. Their hiring manager is doing a great job.
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November 2019 by John and Susan McCabe
10/17 945 am. Waited over 10 minutes for coffee inside. Watched cars in drive thru come and go while we waited. Observed 9 workers behind counter. Finally asked where our coffee was and they said”oh, we were out of vanilla!” Waited more time asked to speak to shift manager. He said what do you want me to do? I asked him to get our coffee. He stuck two thumbs up in the air and stood there. Three or four minutes later finally got coffee. What’s happened to customer service?
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October 2019 by Audrey C.
This is the most frustrating Starbucks in town. There's nearly always a line of cars, the drive thru service is so slow! Drinks often come back incorrect or weak. The last time I attempted the drive thru, I sat for 10 minutes with 7 cars ahead of me and the line never moved. I never even made it into the parking lot, as the line was wrapped out into the connecting street. Go elsewhere!
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July 2019 by Chris Vogt
Rude people
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July 2019 by Dash H.
Wow . Just wow. I ordered an ICED grande cloud caramel macchiato. They gave me hot... and its 80 degrees out. And when i asked nicely for them to fix it. This is how they fixed it. All milk. No caramel. Barely any ice. No coffee lol. This place is outrageous. I like sitting outside and enjoying my day but damn Susan.u effing it up. And i asked for soy... does this even look like soy?? Sweet baby jesus.
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May 2019 by Cassandra Bloomer
Grand Prairie Starbucks has the friendliest staff around!