The Back Store is praised for its exceptional customer service and knowledgeable staff. Customers report a positive experience when purchasing items like beds and lift chair parts, noting the staff's willingness to offer suggestions and assist with special orders. Delivery and setup services are prompt and professional, with employees going the extra mile by cleaning up after installation. Many appreciate the store's ability to help with moving furniture, ensuring a smooth transition during relocations. Overall, The Back Store is recognized for making shopping and caregiving easier through their attentive and efficient service.
I bought an auto reclining bed there about 7 or 8 years ago. I've never had any problems with it but I've needed it moved several times due to a change in residence and they have been willing to move it for me for a reasonable price. The movers have been polite, competent and efficient.
