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January 2024 by mark schulze
They had a full staff on Christmas day! I was very thankful that I could get some medication on Christmas day.
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January 2024 by haley hoops
Very unprofessional. Rude staff. Prescriptions are never ready.
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December 2023 by Marjorie V Brodnax
This is the second time I’ve experienced the attitude from Samantha at this location. No personality, rude and not a people person at all . When working with the public you need to smile and/ or pretend you like your job !! If she’s a manager please have her change her rudeness.
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November 2023 by Renee Farris
This is the 3rd terrible experience in the drive through...the 2nd with this one certain employee who is so rude and takes her sweet time...not caring you sat for 30 to 45 minutes. She then was very rude to me and made me come into the store. This employee has made me lose all confidence in Walgreens and I am very grateful I can choose to go elsewhere. Some people don't have that option.
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October 2023 by Maggie
Don’t go here if you want your medicine, because it won’t get filled if you order it, it won’t get filled if you call about it, it won’t get filled if you go in there. They are terrible and the people who work there are hilarious ? Second time in a row I’ve run out of meds because of them. Transferring to a different pharmacy ASAP.
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October 2023 by Christopher Nelson
TL:DR - They lack the staff to fill perceptions or even give accurate reasons why your prescription is not ready.The pharmacy staff are pleasant but unhelpful. I have been promised that my medication would be filled and ready to pick up 7 times, 3 in-person, 4 over the phone. Every time I have been promised it will be 90 min and you can pick it up. It has not been filled.They told me “well we are short staffed and people are walking off the job”.So do not, I repeat, do not send prescriptions here. They cannot fill them and they will not give you the correct reason they cannot fill them. They will blame insurance, they ran out of medication, the pharmacist is going on break, yes we said we would fill it but we didn’t.
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October 2023 by Jacquelyn Rodgers
Pharmacy is nothing but a JOKE! Rx’s are never ready when they’re supposed to be. Then when they tell you to come back later after a specified time, and I t’s STILL not ready! Then they tell you the earliest pickup time available is TOMORROW, when it should have been ready 2 days ago to begin with, and now they’ve wasted my time and money running back n forth to the store only to be told it’s not ready again! I will not be returning to this pharmacy again. I’d rather drive across town to East Peoria or go to CVS. Store #06408 can eat rocks.
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September 2023 by Steve Wicker
Yesterday, I needed to get a prescription filled. They told me they would not tell me over the phone whether or not they had it in stock. I was forced to go to the drive through, wait in a line, and then be told we don't have any stock. 1 star is being too generous.
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September 2023 by kathy
Use another pharmacy unless you have all the time in the world. I had an appt for a vaccine. Was a little early. Waited for over an hour. Left and got the vaccine elsewhere without any difficulties.
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September 2023 by Karin kellum
This used to be the go to place. But every time I call to have my meds filled they never get filled. So I come in to pick them up after I’ve called and they tell me I have to wait for them to fill it and that it’s going to be at least 45 mins so then I come back a couple hours later and the meds are out of stock…like are you freaking serious…why couldn’t you guys have called me to let me know my meds were out when I called to have them filled 3 days ago. This is happening all of the freaking time!! The staff is rude as hell. I’m done with em.
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September 2023 by Josh Nuzzi
The poor pharmacy people are wildly understaffed and always extremely behind. Corporate needs to reevaluate staffing needs. They always look so stressed out and dead inside. All that to say the people that work there are very friendly. I used to be able to pick up meds here in 15-30 minutes and now they typically run at least a few hours behind quote times, doesn’t matter what day of the week or what medication it is the drive thru line is gonna be 8 cars deep with 1 person working both lanes of traffic. I hope this is a poor reflection on the upper management and not the employees
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September 2023 by Kaden Hepner
"Your meds will be ready in an hour" Your staff is incompetent and you waste people's time only to tell them oh it'll be another 25 minutes. 45 minutes wasted in line. All of medications were said to be ready by yesterday. It's Wednesday.
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August 2023 by Julie House
Horrible pharmacy! Condescending pharmacists. Store manager tries but obviously has zero education in management. .
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June 2023 by Bethany DePew
Just go to Sheridan or another location. This one is unreliable. I drive up there after giving them OVER 24 hours to fill my script and they never did it.
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May 2023 by John Dahlberg
Pharmacy is terrible their system is always down. Do not use this pharmacy.
