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January 2024 by A L.
It's Wal mart so if you don't expect too much You won't be disappointed Plenty of groceries and merchandise at reasonable prices just don't expect to find employees to help you or many check out lanes open , self check is an unpleasant experience
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September 2023 by Matthwe M.
I care about family, and so I was extremely upset when I needed to help my nephew fix his glasses and went to Walmart on Allen Rd. and asked Dave the Greeter where I could find an eyeglass repair kit, and he told me to go online in a very rude manner. I needed to replace the paperclip that I had temporarily used in place of a missing screw with a proper replacement screw. This needed to be done that day, not at some future delivery date... The Greeter on the other side was helpful and professional, and the Customer Service person he sent me to was able to help us find a screw kit. Upon asking around about the rude greeter, I found out he has a reputation for being rude and have been told that a sexual harassment complaint had been filed against him, but evidently nothing had been done. So if anyone else has encountered improper behavior from Dave, please report it. Only through a group effort are people like this held accountable.
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May 2023 by Judi W.
Dear Walmart: I don't t work for you, I don't get benefits and I will not check myself out! If you insist I do there are plenty of other grocery stores that would live customers to wait on
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August 2022 by Cherish S.
I go to this Walmart at least once a month. And, every time I go there, there is only one cashier, and the rest is self check out. My boyfriend and I were shopping there last night, and had two large grocery carts of food, and felt it was too much for the self check, so we decided to have the one and only cashier ring us up. The only thing was, the line was completely backed up! We waited for about 20 minutes in a line that seemed to never move. Finally my boyfriend decided to call the store, so he could see if someone could open up at least one more register. Well he called four times, asking to speak to a manager about it, and they kept hanging up on him! I think this is completely rude on the employees' part. Finally after calling a few more times, they finally decided to open up another register. I just think it's stupid that we have to resort to calling the store and complaining about this, when employees at the store should see that the line is getting really backed up, and decide to open another register. I get that there is a shortage of workers, but I see workers just standing around doing nothing half of time, when they could be working at the register, and helping the traffic become smoother.
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April 2022 by Caleb F.
Updating an old 2 star review. This store used to be incredibly disorganized in the grocery sections. They've fixed their aisle labels to actually represent the products you'll find in the aisle. Staff is still helpful and friendly when asked. Still some trip hazards like pipes coming out of the ground that are marked. Marking them should only be a temporary solution.
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November 2020 by Alice K.
Why I hate going to Walmart. First the positive, the women in Customer Service get five stars. They were outstanding. It was the morning shift at 9:30. They were great. Next the stock person,again anther 5. Next the check out person, a 4. Now why Walmart gets the one. Leaving the store, staff yells stop i need to check you receipt, why? I did not gave bags. In today's environment why would I have 18 bags. Showed my receipt but insisted to count how many items I have. He did not respect the 6 feet rule, he kept coming closer to me after I ask him to step away. He made me feel like I was stealing. I had a receipt. Walmart should inform their customers if they do not have a bag then they will be treated as thieves.
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February 2020 by S G.
I tried online grocery pick up at this location. It is completely disorganized. They have brought orders out to cars that arrived later than I did. I arrived at the correct time of my time slot and I checked in on my way to the store. I have been waiting 40 minutes so far for them to bring out my groceries and I am still waiting. This is ridiculous I could be in and out of the store myself by now. Totally defeats the purpose of grocery pick up. I will not be returning and will happily pay a little more for hyvee pick up for better service.
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January 2020 by Patrick E.
Out of the three Wal-Marts in the Peoria area, this is the cleanest, nicest one. Located in the north side of Peoria, it still remains busy but the customer base is a little less rough around the edges. Because of this, the prices are higher here than they are at the University and East Peoria locations. Nice layout of the store and there's a Woodforest Bank inside that can do Western Union transactions. More Indian and southeast Asian food options here too. Like all Walmarts, you can find the lowest prices in here when it comes to your everyday household needs. The customer service is so-so and similar to other Walmarts I've been to in the past. I visit this location often and I highly recommend it for the majority of your shopping needs in Peoria. It is definitely my favorite one out of the three Walmarts.
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August 2019 by Brenda K.
Walmart Vision center is great! My husband was not sure if his soft contact was on his eye. He stopped in to ask a technician or doctor to look in his eye and just tell him whether the contact was in there. That is it! The technician looked in his eye and told him what he needed to know in about 30 seconds Do not go to All About Eyes!!!!!! He had just been there and they wanted him to make an appointment.
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May 2019 by Eric S.
I'm really frustrated and upset with this store. After several months of working through their severe lack of inventory, atrociously inaccurate stock-level information, absurd substitution selections, and outright refusal to provide a substitute that might be more expensive, it became clear something was terribly wrong with the management of the store. I've filled out the feedback provided as truthfully as I could (they basically spam your email asking for feedback) but had to rate the performance low due to store issues. The store cancelled my account. I emailed Walmart support and they verified it was store request. I had finally found replacements for all the better quality grocery store generics that my family would actually eat, and now this. I wish Walmart would terminate this store manager and let the Online Grocery Manager (Who was super nice) have more sway in how the Online Department is run, allowing oversight over other departments.
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April 2019 by Mary Z.
No problem with the store for what I need. My problem are the customers. Damm people, take a bath and dress like an adult. Show some respect.
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March 2019 by Gerald W.
They don't match prices of competitors. Don't waste your time trying. Amazon and Best Buy are selling Roku's for $15 less wouldn't match. They really didn't care if they lost the sale.
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May 2018 by Rhett F.
This is some.of the saddest customer service I have ever seen. I went to buy supplies for a cookout but I shop at random hours and happened to shop around 5AM. There was shelf stockers who acted like I was a nuisance. I was being polite and minding my manners. Then went to check out and the cashier then informed me I could not buy alcohol until 6AM...a 10 minute wait. So I went and got one more item then came back and no cashier at the register. (This was the only manned register) She comes back around and was nice enough to start checking me out except for the adult beverages because she then informed me she was not 21 and had to wait on the manager who took so long a line built up at Walmart in the early morning. So I checked out except my beverages let the other people check out and he finally showed up and I checked out. If you think going during the day would be better, think again it's so swamped it takes forever to move from point A-B.
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June 2017 by Ryan M.
Awful service!! Disguising and suicidal, I hate it so much and they are totally unfair, don't even get me started.
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March 2017 by John M.
Out of too many items. Problems with too many electric devices. Grocery ok. Prices good. But can't count on them having things in stock or electronics lasting . Poorly managed either at store or corporate level.