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August 2025 by John Wagner
Poor service does not print labels if you can't. Why is it open senior's do not go there . Nobody cares.
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April 2025 by Judy R
Does not follow instructions for delivery. Instead of putting packages on the front porch bench they just throw it on the porch. FedX is the only delivery carrier we have problems with.
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March 2025 by Eugene Weiser
I get regular deliveries and the lady at the front counter is super awesome
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February 2025 by Joy W
The clerk was very nice and my package got out on time - thank you!
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August 2024 by Jason Moore
Quick and friendly service.
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May 2024 by Doreen Westbrook
Quick and Easy
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January 2024 by Kathy Newhalfen
Clean, friendly people
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December 2023 by Sara T
I was expecting a government document, and the driver decided it was not important to leave any notification that it was attempted to be delivered. I had to call the 1-800 number to see what was going on. I then went to retrieve it and was told they might not have it without even looking or asking my name. Just ask me my name and look !!!!! Why make this more difficult than it has to be?
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December 2023 by Maria Oyola
I loved it. It was easier than I thought. I mnge. to have my PKG. Picked up N shipped. That fast:)
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October 2023 by starwarsrules2 Meagher
Plenty of parking, handicap stalls by door. Carts are available for heavier boxes. This location is a ship only center. They do not box your items. You can NOT bring your AT&T tv or internet equipment here to have sent back, only a FedEx Office location can do that. The closest one is Bloomington or Oswego or Peoria. Friendly staff & very helpful.
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October 2023 by Kate Thielmann
I was sent to have something notarized and they don't do that service at this location.
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September 2023 by Karen Hunnicutt
Had issues with an order. Item purchased was 75 lbs. and the box was all but destroyed upon arrival. It had thick, large black arrows, pointing up. Accompanied by word's saying to "not put on side".As a result, the Item was severely damaged and it took more than 5 months to acquire a replacement.When truck pulled up with replacement it was occupied with just the driver; boxed item was manhandled/turned on it's side by this one person and placed onto a small dolly.It was amazing that there was no damage to item... this time, that is.I called FEDEX to voice my concerns; said wasn't their problem.Be very careful... most shipping facilities will treat your item's like s@#t. They don't care and don't get paid enough - they'll say - to follow their own shipping rules!!There needs to be extensive retraining; periodical, mandatory refreshers and consequences for not adhering to policy.
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September 2023 by frank moore
Not the friendly place
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September 2023 by Robert Isaacs
normal shipping !
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July 2023 by Christian Townsend
Taking incompetency to an entirely new and shocking level. My package was overnight/next day air. Even after having had previously received packages at this exact address from the same seller and having used FedEx before here at this mailing address; they can’t seem to figure out that the address is correct. After confirming the address was correct for the 5th time I got the company that shipped the product involved to release the product for pickup. After they fought to speak to someone that could help the truth came out they lost the package and was going to delay it forever until it was my fault for an incorrect address. (The address that was correct the entire time)
