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April 2023 by Matt J.
Wide selection of products and amazing staff.Went their for mulch and everyone was so helpful and polite.
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March 2023 by Frank R.
This Home Depot is pretty clean , I usually stop here when I'm working on some home projects and the employees here are always friendly and helpful
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October 2022 by Janelle M.
INCOMPETENT COMPANY!! 4 different days off of work now for 4 different appointments that the Peru, IL Home Depot has not shown up for in order to just get a refrigerator installed that was dropped off a month ago. ZERO help from both the store and corporate and nothing but lies. BEWARE- they care how much you spend, not about you.
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August 2022 by Corinne A.
When did writing a check for purchases become such a bad thing? I made a $4400.00 purchase yesterday at the Home Depot in Peru and noticed that 2 of the items I purchased, a washer and dryer, were higher than the price I saw on the price card. So I thought ok, I'll get a store credit and use it to come back for a refrigerator. Upon dealing with their customer service, I had 4 or more people tell me, "You write a check, we write a check." And it was not the statement, but how they said it. It was as though they were saying how dare you write us a check. So the way they handle refunds is by writing you a check and mailing it to you which could take 2 weeks for you to receive it. And rather than give me a refund for the difference, they refunded the entire sale price of the 2 items in the amount of $2200. So now, I not only needed to cover the $4400 check I wrote, but I needed to cover the $1900 for the correct items that I needed to purchase. Now I'm out $6,300! To do this simple transaction took over 2-1/2 hours! The head manager of the store was this woman who acted as though she owned the store, except an owner would know better than to treat a customer the way she treated me. She was rude, never smiled or apologized and said, "next time be careful to pick the right items"! There were 2 set of items which were exactly the same items, but slightly different in color and located on either side of the aisles. If they were side by side, I would have noticed the difference. I saw the price on the set I wanted and when I said I wanted this set, located opposite each other, I thought they were exactly the same, not realizing the difference in the color. I went back to the salesperson (who was genuinely nice and understanding) and told him I wanted to cancel the entire order. This store lost $4400 over a $300 refund! Would you want someone like that manager running your store? I would rather pay more money elsewhere than to ever deal with Home Depot in Peru again!
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March 2021 by Tony R.
Went today to purchase an kitchen sink base. Ask the woman for help and was told I was to help myself. 63 years old, cabinet was 60 inches long and on top shelf. Will not return
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July 2019 by Pamela Langone
Not as good as usual. Not enough people working
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July 2017 by Colleen Gibson
Intially we started in a lical tile in flooring store and we knew within the first 10 min. this was not going to work. At H D we received the best customer service from PEGGY IN THE FLOOR/TILE section. She was very knowledgeable of the products and what to use for the best installment. When we didn't see what we were looking for she knew it would be online and which brand carried it. She got us all set up for a successful project. Thank you Peggy.
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May 2015 by Jason Baron
You pay a little more but at least the staff are friendly and helpful. The greeter at the door with the cowboy hat is very pleasant.
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May 2013 by Amy
The guy in the paint department could use some customer service skills.
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October 2010 by Jake Snell
Great place for re-modeling