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March 2024 by Michael Mitchell
The store is great, but beware of using their comenity bank card. Comenity caused year long issue and will not take responsibility. Store did their best, but kay brand uses comenity. Cannot believe this has happened.
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March 2024 by chris stevens
Super bad quality, bad policies. Buy from somewhere else ?
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January 2024 by Lauren Sandberg
Worked with Emma, who helped my husband and I to pick out a late Christmas gift. You could tell she was trying to find the best item. Recommend Kay's in Peru to anyone.
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December 2023 by Amanda Drummer
Everyone at Kay’s in Peru is so kind and helpful. I worked with Emma, she took the time to listen and helped me pick out pieces that I’m sure will be loved.
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December 2023 by Jade Pelka
I was helped by Katrina and Melissa and they are amazing and helped me create my dream ring! Give these lovely ladies a raise!
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December 2023 by Debbie Grady
Melissa was kind courteous and very helpful ! Iloved she had a ready smile and genuinely interested in me
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December 2023 by Ray Gatza
Amanda was very friendly, knowledgeable, and helpful. A great experience and the items we purchased were priced right!
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December 2023 by James Cuchiara
Melissa has been helping us for many years and we are so thankful for everything. From new products to service and special setting appointments, everything is amazing!
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December 2023 by David Grandadam
Outstanding service!
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December 2023 by Jessica Browder
I went to Kay on a Saturday morning. Melissa helped me. I was coming from the local zales that closed for warranty inspection on my rings because Kay was able to take that over since the closing. Melissa was amazing. She was extremely professional and very nice to work with. Just because of how she treated us I'll be back very soon to buy from her.
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December 2023 by Brittany & Sam
Just make sure you go when nobody is in the store. When I took my ring to get registered I had an amazing experience and the person who helped me was amazing. Today I tried to get my ring inspected for the first time since being engaged and there were some other customers in the store. The only acknowledgment I got was the manager telling someone who tried to help me that someone else had walked in before me. I stood and waited for 5+ minutes with no end in sight. I understand other customers were there before me but it’s pretty rude to just be ignored. Unfortunately my ring still need checked so I will have to go back, but I will make sure I go in when nobody else is there so I can actually get helped.
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December 2023 by Karla Dougherty
I needed to get my rings cleaned today for my warranty but my rings were purchased at Zales. I forgot that Zales closed so I went to Kay’s in Peru and Melissa was so very kind and helpful. She got my rings cleaned so fast, I was in and out and avoided having to drive to Rockford to get them done. I will definitely be back because of this!
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December 2023 by Jeff Phillips
My wife and I came in to inquire about having my ring stretched as I have gotton bigger, Melissa was very helpful and helped me out in a professional manner, she also looked over my wifes's ring to be sure the diamonds werent loose. I will be back to get my ring resized and a new bracket for thecwife's ring. I had a very good experience. Thanks Melissa for being so nice. I havent been in a ring store since I bought the ring 29 years ago.
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October 2023 by Nick Schaefer
Great friendly staff and product. Repaired my wife’s pearl earrings quickly and with quality craftsmanship when the pearl fell off the stud. Bridget & Amanda were very helpful with all stages and made the process very enjoyable. Thank you. Will definitely be there again for any jewelry needs.
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October 2023 by Felix Rodriguez
I have been helped by Amanda a few times and it has been nothing but an amazing experience . Extremely kind and helpful!
