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January 2024 by jake wertz
Uhaul doesn't reserve your order, I was 2nd the day before picking it up they no longer have the uhaul at this location. I have to go to the nearest location 17 miles away then come back to pick up large items in the original town i had preordered the uhaul. Apparently the CS only learn the day before as well and their guarantee that offers $50 only happens if you were the #1 order not the 2nd so now 34 plus miles to get the uhaul and my other order. No other rental sizes available except at the 17 mile away store not sleazy at all.
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November 2023 by Bill N
Jerry is always good. Helpswhere he can and understands things happen.
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November 2019 by jeff hall
Rented a uhaul truck and it broke down 2 miles away. Had to wait 3 hours in the cold with kids for the tow truck to come and fix it. They also charged us for a appliance dolly that they said would be free. After complaining and getting an unreliable uhaul they only gave us 25 off, was told these things happen. What a joke. They do not maintain their vehicles at all. Abs and parking brake kept going off on the highway! Battery terminal was corroded and stripped and fell off. Do your self a favor and get your uhaul somewhere else. These trucks are also not a one way fyi
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August 2019 by Peter Pan
Good customer service, very nice people who helped me out so much here, good business!!!! Thank you guys so much!!!! HIGHLY Recommend!!!!
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July 2019 by james caulfield
Got me in and out quick.
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November 2018 by Breyer Kinzer
Scheduled a truck pickup for 6:30pm, which we knew in advance would be after closing time. I made my reservation for the truck, it went through, and then I called to ask how after hour pick up worked. The man explained it. An hour or so later an old woman (only including this detail because as far as I know it's only the man that works there) calls my boyfriends phone, not mine who made the reservation, and told him that there was a problem with the reservation. He was running out the door to work so he asked them to please call me instead. She took down my number and said she'd call so we could get another truck for the same time and day. She never called and it turns out she cancelled the reservation. Now they are closed, we just left work, and we are out of luck. Massively inconvenient because all of our plans were revolving around this to get our new bed. We even completely dissembled our old bed to make room so we're going to have to put it back together to be able to sleep tonight. The order is still showing in my UHaul account so I don't know if I'm going to be charged or not for the truck anyways due to her negligence. I'm really frustrated because the furniture we are picking up was not easy to arrange a time to get and the store was waiting for us. Very bad experience and I may have to use Home Depot rentals from now on.