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March 2024 by Donna Rose
The office is fine it's the drivers that suck, I have to chase my orders down every dam time. They knock then walk away and don't leave my order, or wait for me to answer the door, or they say my order is undeliverable, I hate when a company uses UPS to send me stuff, use the mail.or FedEx. I have severe health issues and can't just run after lazy drivers.
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February 2024 by EDII “J2” MILLER
DAY WAS OK USUALLY I HATE UPS I'VE HAD TO MANY ERRORS WITH UPS
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December 2023 by Kathy Newhalfen
Small, friendly staff but customer lobby needs cleaned
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December 2023 by Jeanine Orwig
There hours of operation sucks! They open from like 11 to 2pm then they close and reopen at 3:30 to 6pm? Customer service is great!
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December 2023 by James Heramb
Stopped to inquire about an email. The agent spent time checking the matter in the computer, assuring me it was unauthorized.
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December 2023 by TheBlackJoanRivers
If you guys are closed on Sunday how is it that UDS says packages delivered today at my place when they have to pick the packages up from this location?
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July 2023 by Steven Forristall
Package hardly ever arrives on time and I'm tired of it. I will never use UPS again.
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April 2023 by Google user
Wish this place was open all day. This 4.5hr gap that its closed is such an inconvenience. It's the only place in an hour or more that does the QR codes too.
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March 2023 by Jaime Dedlich
Wish this place was open all day. This 4.5hr gap that its closed is such an inconvenience. It's the only place in an hour or more that does the QR codes too.
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January 2023 by Melissa Preston
My package was lost. It was a very important medication for my dog. I tried multiple times to contact and talk to people. The issue was not resolved and I did it find out til later this afternoon that the package now will not arrive til Thursday. Not one rep called me to apologize or offer over shipping to get the medicine to me. I am currently out and it is not a med that you can just stop. I am watching and waiting anxiously that he does not get sick while we wait for ups to deliver something that should of arrived on Monday Jan 9th
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July 2022 by Tyler Wilkinson
This terminal is absolutely useless. They have lost many packages of mine. How can a package be shipped all the way from las Vegas and then get to little Peru, Il and get lost and then they have the audacity to go to a house, clearly see the address is wrong, set the package down, mark as delivered and be on with their pathetic none professional way. This place is garbage
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January 2022 by Mark Nickel
Worked there 32 years, karen is very helpful and will do all she can to resolve a problem
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January 2022 by Cassie Francisco
The help at the counter was pleasant and efficient! The hours are limited.
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December 2021 by Shelby Larsen
They were fast efficient, and friendly. Helped me navigate through the return process. Highly recommend ?
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November 2021 by Rj Baima
Plenty of PARKING GREAT FOOD AND ENTERTAINMENT..
