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January 2024 by Austin Thomas
every time i call they are very rude and have an attitude with me and i don’t get it. if i have a simple question i get huffed and puffed at. don’t know why i haven’t switched banks yet honestly
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October 2022 by B R
Julie and Ben are AMAZING! They explained everything thoroughly and answered any questions I had. Julie was even able to get me grant for my home purchase. If you ever need a loan I highly recommend talking to them.
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October 2022 by Brooke Rennegarbe
Julie and Ben are AMAZING! They explained everything thoroughly and answered any questions I had. Julie was even able to get me grant for my home purchase. If you ever need a loan I highly recommend talking to them.
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March 2022 by Rex Warren
Excellent service, very friendly staff
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August 2019 by Joe J.
Since merging and becoming Alliance Community Bank, the personal service that was long enjoyed at National Bank of Petersburg, IL. has suffered dramatically ! Front counter personnel are still quite personable, but two women located to the immediate left and across the room from the counter (one blonde woman with drawn on eyebrows, in particular) give the very clear energy that they do not wish to be there. Their negative energy is very apparent and quickly conveyed to customers they are "serving" (appears to be just overflow from the front counter when that front counter's workers are busy; note that the front counter people are still quite good). Much training (or just removing them from the public) is going to be required if Alliance Community Bank has any goals of returning that small town banking feeling that the former National Bank of Petersburg had long provided its customers. I WAS a long time customer who recently moved to be closer to Springfield. I WAS willing to drive a little to keep my business with a banking facility that provided personal, friendly and positive experiences. I have moved my personal banking away from Alliance Community Bank, and several of my friends and neighbors from the Petersburg area are apparently considering doing the same (or already have). It costs nothing to smile and be pleasant with your customers. Hire people who don't consider THAT part of their employment difficult or drudgery !!!
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April 2019 by Amy Logsdon
Alliance Community Bank is the only bank headquartered in Menard County. Great place to work and the perfect place for all your banking needs!
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April 2019 by Leigh Harrison
Top notch customer service. A bank that truly cares about the community.
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April 2019 by softball lover
Truly cares about the community!
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April 2019 by Drew Stevens
Great group of people!
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July 2018 by Len Williams
Friendly staff
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May 2018 by Jennifer Kinkade
Its a family environment
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May 2017 by Teresa Brummett
Been there for years
