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January 2024 by Mark Mueller
SPRINTER VAN……Horrible and nothing but parts changers for my application…..Brought my Sprinter van in for an exhaust leak and check engine light on. Originally quoted $180 diagnostic fee which turned into over $600 once in the repair bay. Fine I get it let’s get it fixed!Picked vehicle up after 3 days in the shop which they insisted they were qualified to work on this kind of vehicle also explained the loud whining noise coming from the turbo is normal……didn’t sound like that when I brought it in so fix it which the did, they had improperly install a part they changed out that wasn’t even needed. Left to go on a service call could hardly breathe in the cab after they claimed to have repaired the exhaust leak not to mention check engine light came on which sent the van in break down mode had to turn around, miss my emergency service call and go back to this shop.Time for more diagnostic’s fees parts changing and down time, waiting only to have the service writer tell me to go buy a code reader and reset the codes every time check engine light comes on…..not very professional at all not to mention this is a qualified Napa repair shop.Went to another shop (Certified Auto Repair in Naperville) they found the problem, a bad fuel injector causing unburned fuel to leak into the cab setting check engine light on….not to mention a exhaust leak at the turbo on a bolt that was loose.They did replace the radiator hoses which work out but bottom line after $4600 I left with the van in worst running condition then when I first brought it it. Glad I didn’t listen to them and spend more money to buy a code reader I had it fixed properly.I’m not saying they are bad at all repairs but BEWARE make sure they are for sure qualified to work on your specific vehicle. Shame, I was going to bring my fleet of vehicles for service but after taking my first it will be my last.Thanks for the $4500 lesson in life not to mention lost wages and customers I incurred!!!!
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January 2024 by Dolores Matel
Always professional, friendly & courteous service. Fair pricing and repairs done right. A service/repair biz you can trust with your family safety. Highly recommend!!!
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December 2023 by Monica W.
I stopped by 59 Auto after my car was leaking oil. They got me in the same day, kept me informed and even dropped me off while they worked on my car. They were kind and friendly and they just made my day.
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November 2023 by Sam Seda
I've been a customer for years and I've always received great service. Recently I have not been happy and would not recommend them to anyone. I brought my car in for an oil change. I left the shop leaking coolant. It definitely wasn't leaking BEFORE I came in. I didn't say anything to them. I took it to my regular mechanic and got it fixed. Last week I was in need of an oil change and my mechanic was off. I went against my better judgment and took it back to them. This time, I left the shop and jumped on 55 going into the city when my oil light came on. They sent a tow truck to come get me but I had to wait hours and wasted my day. They kept my car for 3 more days and really didn't apologize for any inconvenience to me. When I walked in to pick up my vehicle, they made me feel like I was the one who made a mistake. Needless to say I will not be back.
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November 2023 by Susan Davis
Visiting my daughter from out of town and thought I might have a transmission leak. Called 59 Auto repair and asked about getting my car in and checked out. They were very accomdating and got me in. They called and text with their findings and cost. Very reasonable. Would take my car back again if in Plainfeild and had an issue.
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November 2023 by Jean S.
We've used 59 Auto for both our diesel Pick up and Nissan. They are friendly, knowledgeable and reasonably priced. I needed my car looked at for an issue before a trip and they got me in right away and fixed the issue. The folks here are a refreshing change from the cookie cutter dealerships. We will not only be back for auto issues, but highly recommend them to family, friends and neighbors.
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November 2023 by Tracey Malone
When my EV needed service, I thought that my only option was going directly to the dealership. I wanted to cry. Fortunately, 59 Auto was able to diagnose my issue quickly and get me back on the road for much less. They are AMAZING here! I’ve had other vehicles serviced by their team and they’ve always been nothing but EXCELLENT!Thank you @59AutoRepair!Services: Electrical repair
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November 2023 by I Will
First time and very impressed. They are up-to-date with technology making the experience seamless. I clearly understood what my vehicle needed & having pics helped. Much appreciation to Nicky for the drop off and pick up. This shop has everything a customer would need.
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October 2023 by Alex Smith
My car didn’t start in front of jewel. I was lucky enough to run into Jim who was so helpful and recommended his shop. They were able to fix my car quickly with a new battery and provide timely updates while it was being repaired. I would highly recommend!
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October 2023 by Jimmy F.
To the point, fixes the issue, informs on possible up coming issues, recaps the work, gives photos of the autos issue area, makes sure service requested is complete and they make it a valued visit.
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September 2023 by Charles Worden
Madeline was great setting up my appointment & Jim was great in communicating what was going on with repairs. He even squeezed me in for an oil change while waiting on a new battery to be delivered. My son recommended & my initial visit did not disappoint me. Great job.Services: Auto battery replacement
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September 2023 by Mauricio Davalos
In my opinion its a trustworthy place to bring your business too! Thank you so much to Ian and Jim who performed and explain in detail about the findings of the pre car purchase inspection for a used car that I wanted to buy. They sure did a great job on taking the anxiety away. I don't live around the areaI live about 30 miles away but will definitely be taking the drive for future car maintenance. Thank you so much again for your professionalism and welcoming environment!
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September 2023 by Chris McLeod
As a fellow small business owner and agent of a State Farm Agency in Plainfield, I am over the moon satisfied with the service and attention to detail that 59 Auto has always provided me and my family. I have brought several vehicles to them over the years and they have always been very thorough with their analysis and reasonable with their cost. I will continue to use them and refer them to others in need of great and affordable service. Thanks Jim for your help!
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September 2023 by Carol Lara
This is the first time I’ve had my car serviced with 59 Auto. But I have been there before with my girlfriend’s car, and I sent my son there, for his car repairs. We all love and trust the staff at 59. Professional, caring, quick, thorough, and always with a smile and a kind word. These folks know how to do it and they do it well. You won’t be sorry if you do business with them.Services: General repairs & maintenance
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July 2023 by Fred Camp
This family owned company has an amazing team that always serves my auto vehicle needs. From their customer service to their willingness to reevaluate car problems free of additional charges, to explaining issues in a way for you to understand them, they deliver each time. I take my car to them for the majority of my cars issues. I would advise and have advised people to use them for their auto needs.Services: General repairs & maintenance
