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February 2024 by Ashley Palmer
Christopher was extremely helpful
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January 2024 by Brian Soczka
Stopped in while it was raining tonight for new wiper blades for my son’s car. Mychel was very helpful, made sure we had the correct wiper blades and helped me install them. Thank you Mychel!!
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January 2024 by Saul Balderrama
They had me dump my own oil in the drum they keep in the back of the store which I don't think is allowed. When I walked out there was a couple struggling to get some wipers they just bought put on their car. I helped them out after they said the guys inside denied helping install them. 4 or 5 guys inside and none were willing to help.
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January 2024 by Holly Olson
Mia, Mohammad and Hector were so helpful at the AutoZone in Plainfield! Great when there’s a Knowledgeable staff behind the counter to troubleshoot with you!
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January 2024 by Michael Wagner
This place is great. Eric did an amazing job at helping me find the right headlight for me, and installing it with excellent customer service. I felt like I was simply visiting a friend to install a headlight for me. Again, Eric is fantastic and I will recommend everyone to visit this location.
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December 2023 by Rock Bro
A best place for auto parts.
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November 2023 by Steph Purviance
Tristan was very helpful with changing out my car battery. I was in and out within 30 minutes. Customer Service was great.
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September 2023 by Sandy B
The ONE time I'm too lazy to back in to my garage, my battery dies. labor day weekend, and everything is closed! needless to say I'm stressed! but AutoZone was open, they had the battery I needed...YAY! BUT Christopher, that man is awesome! he calmed me down, he made me laugh, he explained everything he did, and why. He even answered my stupid questions. WOW! He really is awesome!! Great experience!! :)
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September 2023 by Gus Aldaba
not the desired customer service, I purchased items for my vehicles and was given the wrong part.. no issues there. I return to the same store and the female attendant asks me what I needed, all while a loud speaker playing heavy metal music adjacent to the register I was at. I said I was given the wrong parts. she proceeds to check and she confirmed it was the wrong part. She proceeds to tell me if I want to purchase the correct part; I said I want to exchange the wrong part for the correct one. s he asks me for the receipt; which I did not have in my possession. I said I was at this store 2 days ago on this register since they could not retrieve the transaction with the credit card used for the purchase, The manager comes over and searches for the transaction, and says to swap the part. In the meantime I was looking for my bank transaction and showed it the the female attendant to confirm I had bought the items there ,,, she responded So? I[ve been an A\Z customer for many years, this is the first time I encountered staff with no desire to address the issue that originated with the wrong part and on top of it an attitude,,,,
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September 2023 by Imran Khan
Friendly and helpful staff. Will guide you to get the right product
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August 2023 by Erika Hutson
Eric H was very helpful and professional with some car fob batteries I bought. I will definitely return to this store!
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July 2023 by Amod Kamble
Tyler was the best. He not only assisted to choose the battery for my Nissan Murano but replaced it for me quick, fast and professional. Wishing him the best.AutoZone he is your best and smart guy .CheersAmod
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July 2023 by Mike
Mychel was amazing and very informative on what I needed for my car.
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July 2023 by Teresa Cason
This location has the best help and expertise. I visited over a month ago, and I can't forget how well I was treated. My check engine light triggered, so I stopped to have the codes read. Chris not only helped me get the right part, but he proceeded to lift the hood so he could demonstrate to me the steps I needed to follow and ensure I had additional tools needed to complete the job. After all of this I managed to find that I locked the keys in the car. The staff helped me to contact the community officer (my phone was also locked in the car) and they laughed with me until the officer came to help. What could have been a terrible day is forever seared as a day when so much kindness was extended. Many thanks to thus Auto Zone Family.
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May 2023 by Jill Stararanowicz
Was in the store to swap out my lifetime warranty brake pads and Chris was very helpful explaining everything to me. Nice to get friendly service!
