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November 2023 by Ollie Harry
Employees were Knowledgeable and accommodating. They thoroughly explained the work that needed to be done. The cost was reasonable. Very satisfied and I will bring my car back the next time I need a repair.
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November 2023 by Tom Mulqueeny
Very professional, courteous, friendly and I had a Dr. appointment that afternoon and they busted there butts to get my car done so I could get to my appointment on time. For that I was very grateful and I will be doing business with Bartel's from now on. Anyone need very professional work done on their vehicle Bartel's is the place to go. Reasonable and honest also. That's RARE in this business.Service: Electrical repair
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November 2023 by Steven Alpert
This place is awesome! They were transparent and thorough about what they found and in their suggestions on repairs. They got through fixing all of the problems with two of my cars incredibly fast, I don't think I've ever been so impressed with speed and quality of automotive work! Will be back for sure.
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November 2023 by Timothy Kozak
Did a good job, car rides great again with new rotors and brakes. Guys know what they’re talking about and explained well. Prices were a bit high I thought, but I guess that’s what these jobs cost now? $1300 for all brakes/rotersService: Brakes
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September 2023 by Kayla R.
I've been going to Bartels for a while now and every time I go, it's great. I mainly go for my oil checks and tire rotations but this past time I went for a more urgent need. There was water on the floor of the drivers side but still made its way to the floor in the back and passenger side. I recently had it checked for the A/C drain somewhere else and was told it was clogged and that it was unclogged after fixing it. Only to find out a couple days later, I was still having water. Took my car to Bartels and they kept me updated the entire time. Sent me pictures and videos and ran me through everything that was going on. AMAZING. Now, my car is actually fixed. The staff is great and friendly. It's an auto shop that I don't get nervous going to.
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September 2023 by Brett Stengele
I found Bartel's Auto from Costco's Auto program. Bartel's staff is extremely knowledgeable and even more polite and courteous. I needed some rear shock/strut work done and they were able to show me the problem within minutes of getting my car on the lift. I also received a synthetic oil change while there and all of my work was completed timely and more important, accurately. I'll be back again for any major repairs needed.Services: Steering & suspension repair
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September 2023 by Stephanie Bryant
Was recommended through Costco. Needed a tire alignment and they were able to get me in pretty much immediately. Only took 45 minutes and they did a great job! Would highly recommend.Service: Wheel alignment
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September 2023 by James Coughlin
Bartel’s has repaired a couple of our cars several times now. This most recent visit they worked on the 4WD system. They honor CarMax warranties and the repairs along with their staff are top notch.Services: Tires
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July 2023 by Julianna Welsh
Absolutely awesome! I came here needing a tire patched after being turned down everywhere else, found out I needed all new tires. They actually went and got the tires and did everything so quick and everyone is so friendly. Never thought I would have such a great experience at an auto shopService: Tires
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July 2023 by Shoaib Zaidi
I was throughly pleased with the service I received at Bartel Auto Clinic in Plainfield. I made an appointment. And on the day and time for my appointment, I was greeted and promptly my car was in the brought inside for service. They did a multipoint inspection and I was notified on future needs.
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July 2023 by Armand Meachum
Good quality work. Got the job done, and did with in estimated fee. I would suggest their shop to anyone. Staff is friendly and knowledgeable.
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July 2023 by Angela M.
Woman's POV: No pressure sales, clear explanation with recommendations for what should or could be done now and future considerations. Everything is expensive these days!! I am not basing this review on price. You want cheap, do it yourself. I've had other vehicles serviced here before. Never a problem!!
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July 2023 by Madison Carbray
I’m so happy I decided to take my car here. I dropped it off to get brakes, some other maintenance and my ball joints looked at. About 30 mins later they sent me a link with what was wrong and even attached a video of the issue! Thought that was pretty neat. & They fixed my car within four hours. Super nice people!
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July 2023 by Kerry Shepstone
Although they were unable to repair my vehicle, their service and honesty was beyond expectations. My vehicle is a 2023, and there isn't enough information available to them (on a Sunday) to tear apart the fuel system. They spent time looking at the truck and tried to determine the best way to proceed. In the end, I had it towed to the dealership on their advice. After a couple hours of evaluating it, they never charged me a penny as they were unable to perform necessary repairs. I would recommend this shop to anybody.
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July 2023 by Amri
Excellent customer service! I've had my car repaired here multiple times and have had engine work done as well as regular maintenance on my 2012 Volkswagen Tiguan. All of the service reps are very friendly and courteous and they provide reliable and quick service on my vehicle. They can usually have my car diagnosed and fixed on the same or next day even sometimes as a walk-in with no appointment. I used to always take my car to CarMax for service issues, but the location closest to where I live was backed up for weeks. CarMax actually recommended Bartel's as 1 of their partners, and I'm so glad they did. I would recommend this business to anyone needing car repairs. They pretty much handle everything except for body work. This is a well run business and they're open 7 days a week. This is my new go to for anything auto repair related.Services: Electrical repair