BMO Harris Bank offers a range of personal and commercial banking services, including wealth management and investment options. With over 500 locations across the United States, it aims to support individuals, families, and businesses in achieving their financial goals. Customers appreciate the friendly and helpful staff, who go out of their way to assist, especially in dealing with banking basics or special needs such as coin and currency exchange. One reviewer praised the staff’s competence and willingness to help, highlighting a positive experience at the Plainfield location despite some concerns about the location itself. However, experiences with the bank have not been entirely positive. One customer shared a difficult situation where an ATM stole $240, and it took months to recover the money, during which they faced significant hardship. Despite the bank’s process, the customer expressed frustration over the delay and the amount returned. They also emphasized the exceptional service of a staff member who helped them navigate the issue with kindness and professionalism. This staff member was recognized for her dedication and was seen as a valuable asset to the bank. Overall, while the bank’s services and staff are often appreciated, some customers have faced serious issues with ATM transactions and customer support.
Great experience setting up a new account for my son. Jackie was wonderful and very helpful explaining banking basics to my 16 year old. Other staff were super friendly and helpful as well.
March 2023
Other than the location not being the best. I have had good experiences dealing with Harris (BMO)Plainfield years. People are friendly and very competent. They go out of their way which other banks don’t always do.
July 2022
The service their is incredible!!! Helped me with a savings account and it’s a life saver!
