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July 2023 by Anna Villarreal
The people at this location have always been very professional and friendly. Mind ATM outside though, it has tried to take $100 from my cash deposits on multiple occasions.
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August 2022 by Brian Westhoff
Only gave 4 stars because you can't turn your change in or have a coin machine.
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July 2022 by Felicia East
THEE ENTIRE STAFF WAS ABSOLUTELY A JOY AND PLEASURE TO WORK WITH!!! CICI AND LUPITA WERE AMAZING!!! LOOK FORWARD TO COMING INSIDE THE BRANCH JUST TO SEE THESE AMAZING LADIES AND GENTS!!! THANK YOU AGAIN BMO HARRIS/PLAINFIELD!!!? YOU GUYS ROCK?
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June 2022 by chris
Cici picked up the phone right away after I could not get anyone to pick up at the other branch and helped me with Zelle and getting that set up. Could not be more pleased and I will be coming into this branch now as she was quite helpful.
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May 2022 by Tim M.
$10.00 charge to cash a check issued from this bank. Thievery!! Teller was an A*******
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October 2021 by Wendy Aguilera
Staff is extremely rude
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August 2021 by w meli
Staff is extremely rude
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November 2020 by Joe Deklik
Worst bank ever they change there hour every week the tellers are alway rude and they never fill the over night drop box with deposit slips so unless you do not work you will probably never make here in time when they are open
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April 2019 by Joan S.
Stopped to cash a check in drive-up. I opened the canister and something sharp on the lid cut my thumb. I informed the girl who greeted me on the intercom and asked for a bandaid. I had hand sanitizer thank God ...who knows how many germs are on those things, or how many other people may have already cut themselves. While waiting for my money and bandaid I waited for the blood to stop but it took longer than I was comfortable with so I asked the girl to document what happened and I took a few pictures. The 2 girls inside kept looking at each other like I was insane. I informed them my job requires extreme finger dexterity and this not only will cause a few days of pain ( (I'm sure I'll live) but it needed to be addressed. I did not appreciate their attitude. I also had asked for small bill's and DID NOT get what I asked for.
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March 2019 by Linda Townill
Terrible management in Plainfield! In January 2015, after my husband died in mid November 2014, I refinanced his car with BMO where the original loan was secured. I paid the $95 title registration and was told “all doneâ€. In May of 2015, they notified me that the registration was STILL in my husband's name. I immediately contacted them (thanks for your incompetence, Abby) and was told they would straighten it all out. Unfortunately, life & MAJOR family medical issues began so
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October 2018 by Lisa Monahan
I've had nothing but good experience with this bank. I've been with them since 2005
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June 2018 by Ron B.
This bank is a joke. The loan banker didn't even know the companies own policy in determining loan processing. Wasted our time dealing with this person and bank.
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April 2018 by Sonia Pineda
Horrible staff they are rude. They make you wait for so long.
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April 2018 by Kyle R.
Love the bank and very friendly personnel but their motto of hounding you every time coming in asking for different or new accounts or about refinancing your mortgage or taking surveys so they can call you....... IS EXTREMELY ANNOYING..... specially when in a hurry and you have to be delayed to hear their sales pitch .... have numerous accounts here and never a problem with accounts or anything but the hounding don't stop soon I will be looking else where. Wow..... very annoyed.
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September 2017 by Andre Defy Carlvin
Walked into this exact bank in Plainfield. I was not greeted by the teller. I was waiting for a personal banker in the brown chairs. When the personal banker comes out she takes another guest who had literally just walked in when I had been waiting for 20 minutes already. That's when I decided to close my account.
