-
December 2024 by Karen Andreasen-Risch
Everyone was wonderful. I received $4000 dollars more for my 2020 Hyundai Tucson than the dealerships offered. Everyone was competent, friendly, knowledgeable, and efficient. Will do business with again. I will tell anyone who will listen about their business.
-
December 2024 by Michael Herskovic
Nice, clean facilities where they greet you right away and offer coffee and snacks. We sold our Toyota Corolla. We got an online quote that morning and successful sold the car at a reasonable price ($4K more than Carvana offered) just a couple hours later.
They’re very organized and efficient. Thank you, Vince, for making it so pleasant and easy!
-
December 2024 by Oscar Garduno
First dealership I've had great experience with on both sides of service and sells. Got a truck here 2 years ago, smooth and fast on the matter. Recently, my truck had a break issue and "Wesley" at the service department was great with me. His services were always great and even better, my truck is fixed! Great dealership from my perspective so far, will definitely buy here again and recommend here for services.
-
December 2024 by Michael Childress
Quick and efficient, knowledgeable staff.
-
November 2024 by Nathan
If you are looking around for a good dealership, it ends here. Just go in with every question you have, and they'll address everything. They'll find a car for you that fits your budget. Fred, Mark, Ash, and Alex were so helpful!
P.S I was locked out of the car I was trading in, and Ash helped me get back into my car! She's the best!!! I really love CarMax and all their employees.
-
October 2024 by Larry Jagiello
Very helpful staff
-
October 2024 by Darren Mulligan
The only good part about this place is the manager. They can’t explain specifically what is wrong with the vehicles, took 3 appraisals for the cash in to go through. The finance guy couldn’t get any of the numbers right. We started at 9:30am and are still here at 6:30pm
-
October 2024 by Katelyn Lisak
Thanks Alex for a great experience! You have a great energy!
-
October 2024 by Bruce Y
Just wanted to sell my car. They gave a very fair price and the whole process was done very smoothly made even easier by doing most of it online. Friendly staff as well
-
September 2024 by Joseph Lindsey
I unfortunately had a challenging experience, and let the company know. The next day the manager gave me a call, we talked it through, addressing my concerns and made a new appointment. Came in and it was an experience just like the commercial. Easy, straight forward, friendly, and smooth. I would absolutely recommend the Joliet Carmax
-
September 2024 by Joseph Kuziel
Had the pleasure of working with Rich on our car purchase. He was very imformative and made the process smooth. I also had my three little children with me and Carmax provided coloring books / free WiFi while we waited. The entire process was enjoyable and not lengthy (I was expecting to be there for 4+ hours). Thank you for my car! I thoroughly enjoy it!
-
August 2024 by Jean Lawrence
We both got our cars there. Very happy.
-
August 2024 by Ally D.
Kristy was great! Such a smooth process!
-
July 2024 by Donna Fagan
Fast and no nonsense service
-
June 2024 by Shawn Wright
It was great,everyone was fabulous and I woukd recommend all my friends and family to shop there
