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July 2024 by Bryce Smith
Don’t use the ATM. Someone there told me they work great. Put my check in from my new employer. The machine said I won’t get my money till the 23 and that was the 12TH. When asked why, they can’t tell me and says the system works on it own and we can’t do anything about it. So just know if they screw u over they won’t do anything about it. They truly don’t care
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June 2024 by Dono Brown
NEED TO GET THE DRIVE THRU ATM MACHINE REPLACE. IT HAS BEEN YEARS SINCE THAT ONE HAS BEEN GONE. 1 DRIVE THRU ATM IS UNACCEPTABLE. AND THE LINES CAN GET LONG. DON'T WANT TO GET OUT OF THE VEHICLE TO USE THE ONE INSIDE THAT CAN POSE A SAFETY ISSUE DURING DUSK AND NIGHT TIME HOURS!
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May 2024 by Asad Khan
This branch needs to close down. Worst experience ever. Sat down for 45 mins for a banker to have her tell me they are closed and won’t be able to help. I have over 10 accounts including business accounts and that’s how they treat their customers.
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May 2024 by Dharmik Patel
The lady at reception had attitude and wasnt helpful
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August 2023 by Allison I.
I've never had a problem with this branch. Everyone has always been nice and personal when I go there. The people giving it 1 stars seem a little dramatic. It's a bank, what more do you want?
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May 2023 by Dino D.
for the love of god put in another outside ATM!!! there's always 3-4 cars waiting forever. I'd give it a zero but the employees are great. the only employee that's bad is the one that made a decision to have only one outdoor ATM in such a busy location.
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May 2023 by Kat Hart
I transferred from one bank to Chase. It took way too long to open a new account. The people working there have no idea what they're doing. And the one guy at the bank branch was too busy flirting with me and l am wearing a wedding band. Distasteful and unprofessional.
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May 2023 by K K
I transferred from one bank to Chase. It took way too long to open a new account. The people working there have no idea what they're doing. And the one guy at the bank branch was too busy flirting with me and l am wearing a wedding band. Distasteful and unprofessional.
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May 2023 by Imsospoild W.
when I say they deserve -0 stars, going to this branch was the worse mistake of my life! while in the branch my card was declined, a few hours later I was unable to pay for dinner get meds etc. this all didn't start until I went to the branch on 59 near Meyer in Plainfield Il. they should be investigated. I stood there longer than I should have while she was clicking on my account, I don't no what she was doing but there were problems aft that! later I was told by a supervisor that I was sent a card in 2020 that was activated aft I left that branch at 9pm this same evening what is going on. that's more than just an era that was incompetence and it's my belief it was intentional. this caused all kinda problems bc now I have to wait til next week to get new cards or id have to go into the branch again until those cards come whyyyyyyyyyyyyyyyy. I wanna no why and and wanna no what there gonna do about this.
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May 2023 by Edgardo Duran
I can't say enough about the great service I received this afternoon from Christian and Sandra. The appointment I scheduled was on time and they were very courteous. I look forward to coming back to this branch to do more banking in the future.
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September 2022 by Jessy Kean
This branch makes me want to move my money out of chase.
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July 2022 by Adam Smith
Worst Customer Service
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July 2022 by Jenessa Fredrickson
Julie was extremely helpful with opening a business checking account. Please ask for an appointment with her if you’re in business!
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June 2022 by Nicole S.
I went to the drive up window hoping it would be faster than the atm who had a line of 3 customers. it took 10 minutes to make a payment on my card. TEN minutes. i gave them my card which should be enough to complete the transaction considering i would only need a card at the atm. she asked for my ID, which then i asked why.... and she responded as she was instructed to, i'm more upset about the policy to give your ID. if it was something to do with my checking account, different story... however i'm making a payment WITH the physical card- you don't need my ID.
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June 2022 by Dino Dabezic
The outside ATM situation is terrible. There were two ATM machines outside, now they only have one. The next closest Chase bank is 5 miles away any direction. There are hundreds of people utilizing this ATM daily....install a second ATM.
