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November 2025 by Alford Findlay
Great service all around from everyone as always
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November 2025 by Daniel Testa
not happy. I was in 3 times for check engine light. they changed coil, light came back. then changed wire light came back, changed harness, light came back. next time it was valve train quoted 6k for one side or 12 k for engine rebuild. I told them forget it. I paid 2 times for incorrect diagnostics. I found another shop that found the real issue, they changed the spark plug. They also fixed a ticking lifter for 1/3 the quoted price of GM. I also paid GM for diagnostics of a air-condition issue. my temp was at 64 GM said its fine, the another shop which found the real issue which was a blend door that they repaired. **be warned**
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September 2025 by Robert Mette
Everything was fine.
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August 2025 by Ed Kornecky
Service Department was excellent. They diagnosed and correctly repaired a major issue with my vehicle.
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August 2025 by Marius Strizu
Prime service thank you guys.
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August 2025 by Bruce Kohn
Devin and Jason once again did an awesome job for me.
Thank you both.
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August 2024 by Millie Glohan
The tech doesn’t know what they are doing I arrived to have my speakers checked because they were not workin well … tech only gave me a system update that did not work but wanted me to come back to have it checked again . Why wasn’t your work checked after ? Why do I need to call off work multiple times for something that could have been checked the first time? NO WORRIES since you guys seem to not to know I took it to ADVANTAGE IN BOLINGBROOK within a few hours they gave me the answer I already knew which I need a new radio system which is on back order .. I probably would have to come back to the Plainfield location a few times to get that answer …( SN: Dakota is great with all communication… MIKE: has the worst attitude I would avoid )
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August 2024 by Natalie Lebeda
So set an appointment to have a recall taken care of and go there on Saturday and the part was not in stock.
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August 2024 by Lety Dimas
I was given an appointment for a service recall, took my vehicle
then after 30 minutes was called back and was told to reschedule because the part was not available. It was an inconvenience.
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August 2024 by edwina hernandez
Dakota is always knowledgeable and very friendly. He goes way out of his way to inform me of what’s going on step-by-step. I highly recommend working with him.
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August 2024 by Daniel Willis
Had a very positive experience with my recent purchase of a Corvette. The entire staff was very friendly professional and courteous. Kudos!
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August 2024 by Javius Bridges
Although expensive, the service is courteous, reliable and fast.
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July 2024 by Greg Ruther
Everyone in the service dept. is first rate!
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June 2024 by Monica Fulfer
I am always 100% satisfied with the service that I receive here!!!
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June 2024 by Darryl Phillips
I waited 3.5 hours only to find out I have to take my car to dealer where it was purchased. Only 1 communication from Webb in those 3.5 hours.I actually had to approach them twice to find out what was going on.Also, I purchased a part using Sunbitwhich can’t be used and I have zero confidence they know how to rectify. I won’t be back. I’ll drive the distance of Aurora to Hodgkins.
