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February 2024 by Darrell B
I recently had an insurance claim for hail damage that Gerber Collision & Glass handled absolutely perfectly. I couldn't have asked for a better experience! I highly recommend Gerber for your auto body repair needs. They have earned themselves a lifetime customer for as long as they offer the world class experience I was given with my first experience.
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January 2024 by David Henning
Fast, courteous business. Work was done to perfection
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October 2023 by Brianna Whalen
Very very satisfied with everything! I highly recommend bringing your car here for repairs! The communication was great, I was updated every week with updates or changes going on! Eddie went above and beyond to help and explain everything thoroughly to make the process so easy and smooth from the first day meeting him until repairs were done! My car was also done sooner than the estimated time! A BIG big thank you Eddie for helping out as much as you did!Services: Steering & suspension repair
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October 2023 by Meagan Whitley
The entire Plainfield Gerber team is AMAZING! From the first call they showed compassion, understanding and courtesy. They have made the claims process with my insurance company seamless. They set expections for repairs were reasonable, honest and transparent. I HIGHLY recommend Gerber in Plainfield.
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September 2023 by Declan
Stop what you are doing and read this.This will be the only place I will take my car to if I am ever in an accident again. Their compassion, communication, and above expectations service is one of a kind. Always has time for a call and explain things to the normal not car person.A HUGE thank you to Eddie for making this process easy and caring for his customers like you have known them forever.
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September 2023 by Hornbeck Family
Seriously the only place I'd ever consider. Eddie and the team were kind, knowledgeable, and always ready to explain the process. Felt like I was family. Their service is one of a kind and I can not thank them enough.
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June 2023 by hrcbibian
Tech ignore damages and didn’t replace bolts like was told to do soSecond time with different vehicle time to look for a new body shop for future repairs
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May 2023 by Jody Hanson
One of the only two in Chicago that I call when I need work done on my cars.
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March 2023 by Junior Garcia
I was involved in a car accident and took my vehicle to gerber collision for repairs and they did a GREAT job on my vehicle and communication with Chinda the estimator was fantastic the amount of attention to detail is AMAZING i was even more surprised that they even took the time to really clean my interior and gave me the exact same feeling of excitement when i bought my car brand new will definitely recommend this business to friends and family!! GREAT JOB EVERYONE @ GERBER COLLISIONService: Body & Trim
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December 2022 by Viona Lugo
Exceptional service from Eddie and rest of staff. I had my car inspected last week and booked a repair appointment a month out. I got a call from Eddie stating he took a look at the pictures and was able to get me in earlier due to my repair being so minor on my rear bumper. I came in today and was in and out within 10-15 mins. My rear bumper was realigned. Not to mention, Eddie noticed my tire pressure warning on my car and checked my tires for me and cleared the warning ? The biggest thing was I wasn’t charged for anything! I recommend this place if you want honest estimates and workers. Thank you!Service: Tires
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December 2022 by Demaris Walker
Eddie serviced my Mercedes and was my estimator super sweet guy kept me up to date and even fixed my entire front bumpers chipped paint when he didn’t have to & told me Merry Christmas lol I will definitely keep coming back for future repairs if I need them. Took them a week to have my car done so fairly quick. The front desk ladies are super sweet too and very thorough 10000000/10!!!!
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October 2022 by Nancy Sinclair
Great communication of status updates on our vehicle via phone and/or texts. They did an excellent repair/paint job on our vehicle and the car was clean and smelled like new inside when I sat in it to drive home. They certainly pay attention to details... because without even asking them, they noticed and took our bent license plate off the front dashboard and tried to flatten it out the best they could to put it back on the front end of our vehicle after repairs were done... and I noticed it right away... and even made a comment when Eddie walked me out to our car. So happy to have our car back! Thanks for a pleasant experience and keeping us updated due to delays on parts, because we were able to keep driving our car up until all parts were in and they were actually ready to begin working on our vehicle.
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July 2022 by donna peterson
1st Car was hit by an animal at 40 mph, it damaged frame work 2nd repair was for a hit and run in parkking lots damaged rear quarter panelChinda had it repaired and ready in plenty of time for a graduation ceremony of our Granddaughter. We are very pleased with the service and commitment to assist your customers .THANKS AGAIN AND AGAIN.Services: Auto engine diagnostic
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June 2022 by Tamer Salib
They’re not professional at all even they’re not honest at all, first I want to tell you don’t take anyone from your insurance recommendations take their list and go to another body shop out of their list , I went to this place more than 5 times and finally I feed up and going to sell my vehicle, when I went to them first time they was very nice until I dropped my car then I found different people For example I asked them to send the car to the dealer but they refused and reason they told me that the insurance who’s refused, I called the insurance and they said it’s not our business it’s between you and the shop (first trick) ??second after receiving the car check engine and the bumper out of body ??back to them two days to fix the bumper, (done….. fixed )?but for check engine do appointment after two weeks to change the conveyer after waiting back to them change it then noise from buttons two times and they can’t fix it even for collision repair I think they fix the old parts and installed again the bumper until now out of body also I saw missing parts and told them it’s missing but they said it’s not important ??if there’s someone care for this franchise please take action and make Investigation for all entire this store before they take you out of business, by the way the manager did altercation with me but to be honest he called me and apologized ?but because their mistakes was huge more than what happened between me and him !!!!! They know me very well and I’m ready to face anyone of them and check what happened if you’re care of your business!!!!!!!!!!Services: Auto engine diagnostic
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May 2022 by Tamer Adel Salib
They’re not professional at all even they’re not honest at all, first I want to tell you don’t take anyone from your insurance recommendations take their list and go to another body shop out of their list , I went to this place more than 5 times and finally I feed up and going to sell my vehicle, when I went to them first time they was very nice until I dropped my car then I found different people For example I asked them to send the car to the dealer but they refused and reason they told me that the insurance who’s refused, I called the insurance and they said it’s not our business it’s between you and the shop (first trick) ??second after receiving the car check engine and the bumper out of body ??back to them two days to fix the bumper, (done….. fixed )?but for check engine do appointment after two weeks to change the conveyer after waiting back to them change it then noise from buttons two times and they can’t fix it even for collision repair I think they fix the old parts and installed again the bumper until now out of body also I saw missing parts and told them it’s missing but they said it’s not important ??if there’s someone care for this franchise please take action and make Investigation for all entire this store before they take you out of business, by the way the manager did altercation with me but to be honest he called me and apologized ?but because their mistakes was huge more than what happened between me and him !!!!! They know me very well and I’m ready to face anyone of them and check what happened if you’re care of your business!!!!!
