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August 2023 by William Jones
Opened accounts here when we moved to the area. Everything went well. Friendly staff.
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April 2023 by Gail Reese
Very helpful, even 10 minutes before closing.
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August 2022 by Jeremy K.
Heartland bank and trust is a bank for old people, don't use it if you're under 50. Let me tell you why: I had a secondary account with them that was well over 10 years old, had everything automated and running smoothly. Then, I made a mistake and the account was over drafted. After a few months, they canceled my account and sent it to collections, the amount I owed was under $350. I contacted them to ask what happened and they said they sent me notices in the mail that I didn't respond to. They didn't text or call, they thought that mail was the right answer to how to get a hold of someone, well they had an old address. So just too reiterate, this bank is a bank for old people. Old people love it but if you're not old, don't use it.
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May 2022 by Barbara Stiles
I love this bank.. Sharon usually takes care of us. She always greats us by name. (Even with masks on she knows who we are. Everyone here is so professional and friendly and very knowledgeable at their jobs.. ..we will always bank here..
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November 2021 by Holly McNally
Very, friendly, knowledgeable and helpful staff that knows my name, Heartland is my favorite bank! ?
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April 2021 by James Lipinski
Neighborhood bank with great customer service.
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January 2021 by Maria FHL
Friendly service with a smile.
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February 2019 by Frank R.
Never had a bad experience at this bank, they have always gone out of their way to help with some problems that have come up. Friendly and helpful
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January 2019 by blair kuckie
My family has been doing business with them for 15 years and for a reason that could not be disclosed by their companies back office they decided to terminate our business. I would not recommend this bank to anyone and the way that they went about it was so unprofessional. Make sure you read all your disclosure papers before you sign up with any bank. They will do everything to get your business but when there is a problem with anything in any of your accounts they will be very rude and unprofessional
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August 2017 by Aleemuddin Muhammad
I have nothing but good to say about HBT, the customer service is outstanding and the staff is very friendly. Every time I go there, they are very nice and takes their time to understand my requirements and fulfill them. Big thanks to Michelle that works there for helping us open and maintain our accounts. Couple things that I would like to see improve, more branches, more ATM's. The ATM"s at HBT doesn't accept deposits as cash, which is strange, I would like to see this option.
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June 2017 by marco andon
Went in to exchange some change for cash. Due to the machine getting jammed I was only given 3.03. My mistake was not counting it all before. I know I had well over 3.00 because I had counted 5.00 in quarters alone that I was going to use for lunch. Ill be sure to count my change next time.
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November 2016 by carrie dud-pickle
Thank you!
