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March 2024 by Gina Martell
I have a unique tax year including an llc that also needed a return completed along with my personal return. Justin helped me out tremendously after what I discovered my accountant from last year did NOT do and that person caused me to owe money. April was very honest in whether or not she felt comfortable in handling my two returns and I appreciate her honesty. (my appt was booked online with her initially)It has been well over 16 years since I was an H&R Block customer and I was hesitant since I have had the same accountant for so long. But they were able to find mistakes and to make sure my returns were gone over with a fine tooth comb.Best money spent !!! I highly recommend their office!
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February 2024 by Dan Cordova
Kristen was amazing! Very helpful and we are looking forward to having her help us next year!
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April 2023 by Jason Jachowicz
They made an obvious mistake on my taxes. I called them the on it prior to tax date. I was told manager would call me and she didnt. Then she was short and unapologetic for a mistake they made. She said call after the 22nd for amendment at Crest hill and that was it. She said they arent going to charge me for that. I asked her about a late charge from the state and she said "well pay something." Great I paid $330 dollars to have tax professionals tried to convince me I needed to pay when the missed Step 6, line 15. So i paid, caught their mistake, and had to finish it myself. Unbelievable
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February 2023 by Kelly Cox
Ana Villejos is amazing! She is so kind and friendly. I had a somewhat complicated return, and she took great care of me. She answered any question I had and was very thorough in explaining each step of the filing process. She worked so hard to make sure I received any credits/deductions/discounts possible and even stayed a little late to help me finish the return. Highly recommend this H\\u0026R branch!
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May 2022 by Justin Bell
Very expensive tax service and I filled more then 4 weeks and still haven't received any information or refund
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April 2022 by Tony Palazzolo
Has always the service was fantastic . Marie was a sweet heart. Explained every detail to me I thought I had a good experience last year but this was just has good or if not better.
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April 2022 by paul jados
Grant has been phenomenal the last 2 years we have been coming in to have our taxes done.
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April 2022 by chris morrow
We have been working with Grant. He is a true professional. Give him a raise.
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April 2022 by Daniel Hill
Grant Horn is incredibly knowledgeable and I trust him with our taxes.
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April 2022 by Michael Drenning
The H&R Block tax professional was very friendly and helpful.
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April 2022 by Hank Sternisha
Grant does a very good job
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August 2021 by King Kamina
They stole my money. Their online ad said if I make under $60,000 a year, they'd do my taxes for free. They lied through their teeth and tricked me into believing that I misread the ad and I paid for their services. They gave me an incompetent agent to do my taxes. She was so incompetent that the manager had to walk in and walkthrough the process with her step by step. Like a newbie, only she's middle aged from what I can tell. When I found out I've been duped, I marched in there and demanded that they give me my money back. The manager had the gall to say that he won't argue about who's in the right or wrong, but he will give me my refund in a week. He didn't. I called HR multiple times and after a month (yes that's right. A LITERAL MONTH) an employee called back to give me my money back. I only got half of it. I tried to call and email back, that employee never responded. I gave up and swore I will never trust H&R Block ever again. I barely make any money as is and they took advantage of me.
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May 2021 by Savonnah Thomas
I did not have an appointment, and even as a walk-in they were very quick to get me in and out and were very thorough with my paperwork.
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April 2021 by Letitia Reyes
I've been coming to hr block for many years. Grant horn is a wonderful man. I feel very confident with coming to hr block. I enjoy talking with him every year and catching up on the past year's events. Thank you grant.
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April 2021 by Diane Borvansky
Very confident in Grant. Keeps experience a pleasant one.
