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December 2023 by James McGee
They ruined our Thanksgiving dinner. They have no system for verifying who picks up an order and let someone else pick up our Thanksgiving turkey dinner. They offered no solution and I was forced to find a different dinner last minute from Berkot.
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December 2023 by Paula MinGucci
This is just about the bathrooms: It’s really really gross to go to a male /female bathroom! Turn it back to one for each. I hate using them. It’s stupid to bow to the lgbq. When most people have a very different viewpoint.
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October 2023 by Susan M
Very nice pharmacy staff.
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March 2023 by Yolanda Valencia
Everything is ok clean store ,food customer service ,but bathroom ? omg discussing every day am and pm like a bus driver we stop every other route sometimes and is always the same .
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October 2022 by Ernest Kear
I don't know if someone died that worked in the deli, but you sure would think so, They're attitude is terrible they look like they hate their jobs I don't know who's leading them but they really need to change the direction of whatever they're doing There was 4 of them But you would have thought that there was 20 people waiting and only one person working The now serving number was on number 5 and my number was 17 and there was only 2 people in front of me they're moving as slow as turtles And they don't greet you smile or anything just a what do you want
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September 2022 by mike k
Have always found this location very helpful and calls to remind me of scripts that I leave sitting there to be picked up. I have never had an issue with anything being filled on time in regards to standard medicines. You will encounter the occasional have to order for tomorrow pick up but that does not seem to be routine. The staff has always been friendly from either flu shots, drive thru pick up, in-store or on the phone. Only once have I encountered rude help over the phone and I do believe that individual is no longer staffed there. Service and turnaround seems quicker here than other local pharmacies that may be overwhelmed.
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September 2022 by Josh F.
Hector is a cool guy he was very helpful "it's bulking season the grind don't stop" - Hector C he deserves a raise
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June 2022 by Tony O.
I was there Saturday and the cashier JoAnn and the bagger started laughing at me. JoAnn even placed her hand to her mouth so that I would not be able to read her lips. If they are going to talk about people at least wait until they walk away. Terrible customer service.
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March 2022 by Marilyn Fumero
I am switching my prescriptions to another pharmacy. When asked how long to fill a prescription, your answer is policy allows you up to two hours to fill prescriptions. I didn’t ask about your policy. Terrible customer service! Failure to follow up, explains why no body is ever there.
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January 2022 by Alon C.
I'm in shock! I've never been treated so horrible in any grocery store or business and it happened in the last place I expected as I've been a customer at Jewel Osco for many years. I usually go to the 24hr location by my house in Naperville but I happened to be in the area. I walked in at around 11:15pm and filled up my cart with a few hundred dollars worth of goods as I normally do so it took me a while but as soon as I heard the announcement for closing at 12:02am I rushed to the front, as I approached the registers I've been poorly greeted by a man name Edwin Crespo, not wearing mask yelling to my face that's it's 12:04am and that I'm being rude as he wants to go home. I said that I was making my way to the register as soon as I heard the announcement and asked if he doesn't think he's a bit overreacting with his attitude as it's been only 4 minutes and then he got real mad and yelled at me to leave the store and that he won't check me out. Shocked, ashamed and humiliated, I left my cart and made my way towards my vehicle, nevertheless This guy Edwin or whatever his name is walking by towards his car that is parked next to mine and yelling at me again but this time cursing at me using the specific words "rude mother fucker" shocked and very upset I started my car and drove away
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October 2021 by Paula M.
A girl with a shaved head and another with arms loaded with tattoos and a face piercing and colored hair and an attitudes not my idea of professional looking checkers or baggers. It totally declines the store after spending sometimes over 200 on a shopping trip their professional looking people has declined so much I won't want to ever return. What happened to dress codes and a professional appearance of your workers? It looks like I am at Walmart at the worst part of Chicago!
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October 2021 by Joanne Manning
Staff is so helpful! Amazingly they always go the extra mile to serve their customers!
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August 2021 by P C.
Two lanes open wow, whats the point to have 7 cashiers lanes when you only use two. Stay away
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July 2021 by Anne C.
The night crew at a Jewel by a Chili's or iHop or maybe a ChickEChese Applebys in Naperville Anyway, recently were so unbelievably helpful after my car broke down in their parking lot. The night shift women asked the young man bagging to help me figure out what was wrong with my Jeep. Turns out with YouTube on his iPhone we both laughed as I realized I'd gotten a sparky bangle bracelet twisted up somehow and it was a me-issue Then they let me use their Phones cus I didn't know Samsung or Android so they dialed up a taxi. On their own device! Accountability - Anyway Thank u Jewel employees Loved this store since allowance days as a teen ;)
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February 2021 by Nicole S.
Utterly incompetent. Do not use any Osco. I have never had more of a run around in my life and been lied to. Their staff clearly isn't trained. Example: I called in the morning to check on the status of a pending prescription. Their response, this will be ready in the early afternoon. I sent my husband to get the medication. They then advise him they will not dispense the medication because of a state law. I'm a post operative patient waiting on this medication. Their incompetence resulted in me going to the hospital. Example 2: I called and requested an additional medication to be filled, one that I cannot live without. They tell me it's backordered and I will not have it for 4 days. I called my doctor immediately for help or other medication. The dr calls them back and the medication is now ready in 3 hours. Are you kidding me??? So the call from the patient results in days off suffering. The call from the dr and things are fixed? I have more examples, but will stop here. Don't waste your time or put your health at risk. There's better pharmacy's out there!