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March 2024 by waunda thomas
Great service Mr. Johnson
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March 2024 by Hassan Sheikh
Brought my Audi here for a sensor issue and I am so happy I found this shop. I initially went to the dealership and they did a ridiculous diagnosis that made no sense. They wanted to replace some serious parts on the vehicle and of course that came with a crazy price. I took my car to PKW and after checking the issue, Brian came to me with a diagnosis plan. He explained to me step by step on finding the root cause and applying the fix. Surprisingly, this is something the dealership wasn’t capable of. All in all, I am very impressed with diagnosis, service, repair and fair price. I find the PKW team to be knowledgeable and sincere. People think the dealership is the best place to take your vehicle, but my experience says different. So glad to have found PKW and will be back for routine maintenance!
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March 2024 by Sean Max
I take my Porsche here and their service is amazing
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February 2024 by William Hicks
Very easy going and understanding I would recommend this shop they even came pick up and drop off my car and even work with me and save me thousands of dollars....
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February 2024 by John A Coakley, Jr
For the past five years, I've entrusted my beloved Mercedes Benz E350 to the expert hands at PKW Motorwerks in Plainfield, IL. And let me tell you, they haven't just been mechanics, they've been true partners in keeping my car running smoothly and safely.Here's why PKW Motorwerks gets my highest recommendation:Affordability: Let's face it, Mercedes ownership can come with a hefty price tag. Thankfully, PKW Motorwerks consistently beat dealership prices while maintaining top-notch quality. My wallet certainly appreciates the difference!Warranty Power: Every repair they perform comes with a warranty, giving me peace of mind knowing they stand behind their work. It's a level of confidence you just don't always find at other shops.Customer Service That Shines: From the moment I walk in, the team at PKW Motorwerks exudes genuine warmth and professionalism. They explain everything clearly, answer my questions patiently, and treat me with respect. It's a refreshing change from impersonal dealership vibes.First-Time Fixes: The hallmark of a great mechanic is getting it right the first time. In my five years with PKW, I've never had to bring my car back to address the same issue. Their expertise and attention to detail ensure lasting repairs, saving me time and frustration.If you're looking for an honest, reliable, and affordable shop for your European car, look no further than PKW Motorwerks. They've earned my trust and my loyalty, and I wholeheartedly recommend them to anyone seeking exceptional service for their cherished vehicle.Bonus: For fellow E350 owners, I can confidently say PKW Motorwerks understands these cars inside and out. They've handled everything from routine maintenance to more complex repairs flawlessly.Overall, PKW Motorwerks is a gem in the Plainfield area. They're the perfect blend of expertise, affordability, and genuine customer care. My Mercedes and I couldn't be happier!Services: Air & cabin filter replacement
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February 2024 by Lindsey Stewart
Great communication, consistent & quality work every time. It’s nice to go to an auto shop & feel like you can trust their suggestions & work.
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February 2024 by Brian Moore
Sean and the gang are great! Would recommend in a heartbeat.Service: Engine repair
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February 2024 by Horus Mirik
Recommended. Competitive pricing and great, follow-through service.
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February 2024 by Sarah Johnson
Though this was an unexpected expense, I was very pleased with the thoroughness and care Chris and team expressed during the process. They took time to explain the issue, while integrating technology into the process (video/images/texting/online viewing of receipt and bill pay) it was very smooth. Highly recommend!
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February 2024 by Awais Shehzad
Had a great experience at PKW. Chris was very professional and gave the best advice possible for my Volkswagen. They gave me a ride home while they looked over the issue with my vehicle and sent the inspection report via text later Followed up with a phone call and discussed options. I truly believe that I can trust them over the dealership any day. The techs seem to know what they are doing. Instilled trust with their knowledge and professionalism.
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February 2024 by Lauren Bailey
They give great service here! The staff is very knowledgeable and helpful.
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February 2024 by Lexie Bailey
PKW is the place to go! I have gotten the best service here and know that my car is in good hands- will only go here for my car managment/repairs!
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February 2024 by William Honer
Great place to bring my car. Always reasonable and informs me of work needed.Will never go anywhere else.
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February 2024 by Scott Hall
The whole team at PKW has always been very friendly and helpful. Absolutely wonderful shop!
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February 2024 by K H
Great quality service, price and experience overall! Helpful and informative staff!
