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February 2024 by Deborah G.
rude groomer will not return. Tried to tell us had to shave when told not to. There was no reason to do so.
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October 2023 by Alex M.
DO NOT BRING YOUR PETS HERE. I just picked up my dog and his front paw was bleeding! The owner groomed him. When I brought him back for help she acted as if this was no big deal and it was the pavements fault, then it was my fault because they try to get the nails as short as possible for us! I had to ask for an apology. She showed no sympathy to my dog at all when she repaired his nail. Now we are home and one of his back nails is bleeding! Absolutely the worst experience. This woman has no business dealing with animals at all! Also his hair is completely chopped up, ears are uneven. Just terrible.
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September 2023 by Sherry Storing
I was sooooo thrilled with grooming services for my toy golden doodle Indy!This was a perfect example of great “small business “ etiquette from polite and thorough communication & speedy ( same day) service to a fabulous groom! Being new to the area and a first timer, I couldn’t be more pleased and 100% recommend PFP!!!
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September 2023 by Luis Avelar
Gizmo:At other grooming places, we noticed that Gizmo would come home sad, as if they hurt him. With Purrfect Fur, we have had no issues like this.Thank you!
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September 2023 by Alec
Always great service and deals! Take great care of our dog and always looks so great after grooming!
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September 2023 by Keysha Thomas
Run from here! The so called "good" reviews are false ones made by people that erin know. The owner and her staff are very rude & do not listen to what the customer want.
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September 2023 by Brett Keller
This place is fantastic. The staff is freindly and our dogs are always exctied to come in for a spa day.
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September 2023 by FARAH AGHA
I love this place! Cute,friendly and perfect grooming done on my dog every time!!
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September 2023 by Amy S.
I've been going to Purrfect Fur Pets for the last almost 8+ years and they've always been accommodating and on time with their appointments. Additionally, I have been happy with the services they have provided to my dog, Pix. They bathe and groom her coat as well as clip and buff her nails. She is a mixed breed from a local rescue and has a bit of an unusual, wire-y texture to her hair, but they always seem to manage it well! I very much like that she is only ever there for about an hour (maybe 90 minutes at most) and they usually call a few minutes before she's done that way I can get back there to pick her up without her having to wait around. It does surprise me to see some of the negative reviews that have been posted considering I've been bringing my dog in quite a few years (4-6 times a year) and have never experienced anything quite like what is being mentioned. I would encourage for people to stop in and support a local, small business to determine for themselves. Me personally, I've had very good service and very much appreciate what they do!
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August 2023 by Minny F.
Service is not good snd staff is not nice. The good reviews being made suddenly are fake and made up by people the owner know. See Google reviews as well. I would add more proof but yelp discriminate how you word your review. Run from this place
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August 2023 by Tim S.
My puppy had a full grooming service today. My dog came back with one of her eyes closed with bad irritation and nails clipped too short bleeding. We wanted to take the puppy to the hospital and asked for reimbursement for hospital fees. The manager was going to call the owner Erin, for reimbursement. The manager called me back after 10 minutes says the owner isn't going to reimburse me. When my wife went back to Purrfect Fur Salon, the manager locks the door on her and called the Sheriff. After the sheriff talked to the manager, my wife wasn't allowed to go into the Purrfect Fur Salon, and advised my wife to take them to civil court. What a nightmare, this is the worst experience in a pet salon.
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May 2023 by Renee Kosel
Charged $150 for 2 hours of work and left spots of fur sticking out all over the dogs head Each eye was groomed different! One eye clipped open one left furry. Never washed whole head. Very disappointed. Will not return or recommend. Sad cause the first time there they did a great job
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May 2023 by Renee K.
Did a very bad job in my fur pet. Left tuft of fur everywhere! Charged $75 per hour for that poor quality work.
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March 2023 by Monica Hernandez
I was very disappointed in the way Erin the owner handled my situation. She deferred my frustrations to her young groomer when I was disappointed in the way they shaved down my Wheaten. My hubs and I have brushed our baby to avoid matting. She had minimal mats- groomer confirmed that with me. I know the breed of this dog can be hard to groom. But they should not have taken my girl on if they didn’t think they could properly groom her. She is shaved and looks awful.We’ve used Purrfect Fur Pets for years with our other Wheaten. We were very happy with Purrfect Fur Pets. Because of logistics and where we live now, we took this Wheaten to another place. Her groomer left the place we took her to so we went back to PFP because we trusted they’d do a good job. My husband showed the receptionist photos of what we expected (they stated he didn’t then said well maybe he did show them a couple but it wasn’t to the girl who groomed our pup). I am so disappointed and unhappy. We paid $91 plus tip to have this done. I could have done a better job myself. If they are properly trained then this groom doesn’t show it. I went back to have them even her out (was so choppy and uneven). It was even worse. Don’t bring your Wheaten Terrier here. Be careful and be specific when dealing with whomever grooms your pup at PFP. So dissatisfied Erin.
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March 2023 by Monika Pandya Burchfield
We just moved to the area and needed a new groomer for two shelties. The team was friendly and gentle with our pups. They listened when I asked to keep them looking natural and my shelties haven’t looked this good in years! Will be going back regularly.
