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August 2025 by Shirley S
Horrible insurance... dont busy collision if u have older car...you will get RIPPED OFF
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August 2025 by Ron Neumann
Everyone at Ray Kelly's office was extremely helpful with my accident especially Mallory Zilch , Allysia , Melony and Ray who were all very professional, quick and helpful on the day of the accident and throughout the entire process as my car was totaled and I had to insure another car and move my home insurance to State Farm which was at another company
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July 2025 by Jeff Mancilla
For many years now I’ve had nothing but positive experiences with Ray Kelly and his team at State Farm. They are always friendly, professional, and quick to answer any questions I have. I appreciate their excellent customer service and highly recommend them!
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July 2025 by Clayton Hinkle
I've been working with Ray for my insurance needs on and off for 20 years. Always top notch service!
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July 2025 by Candi Gilar
Recently switched over to State Farm after years with another company. I am very impressed with Melanie’s professionalism and her above and beyond customer service. She’s very personable and thorough. Highly recommend!
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June 2025 by Sarah
Ray and his team are wonderful. I highly recommend this office.
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June 2025 by Will W
I’ve been with Ray Kelly State Farm in Plainfield, IL for 20+ years and the team is awesome! Special shout out to Mallory for her invaluable assistance, knowledge and friendliness!
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June 2025 by Brian Arthur
Mallory was extremely helpful, she was able to take care of my need for additional insurance on a travel trailer we just purchased. Thanks Mallory
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June 2025 by Housseine Bachiri
I spoke to Ms. Weller on the phone. She explained everything to me. I liked her politeness and professionalism. I definitely recommend her for whatever type of insurance you may need!
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May 2025 by Byron Beverly
State Farm really came through for me when I needed them most The process was easy, and their team guided me every step of the way. They handled my claim quickly and covered the damages without any hassle. I’m so thankful for their excellent customer service and support during a stressful time. Highly recommend!
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March 2025 by Bob Boryca
They really take the time to work with you for your needs and situation! Office manager Melanie and Ray are top notch!
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March 2025 by Michelle Burgess
We have been a customer with State Farm for many years. We've been using Ray Kelly State Farm for about 20 years now and they are the best. My husband had a wonderful experience talking with Ray for over an hour to explain our policy and to go over everything and was very helpful. Melanie has always been very helpful as well with any questions I have and with getting back with me quickly. I highly recommend them!
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March 2025 by Anthony Keir
Went to change my insurance to my new address here in Illinois from Pennsylvania. People were very friendly and very knowledgeable about my needs. Would highly recommend this agent to anyone needing insurance.
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February 2025 by austin stieber
Mallory was my rep today and will be my rep from now on. I just recently moved back into town and she made the process real smooth and easy, I hardly had to do anything so I appreciate that so much out of Mallory. She did a tremendous job with explaining every single little key detail on my policy and explained where my money was going. She also explained the value and everything which is what I always like to look for with companies. A raise is needed with this one! Thank you for the help Mallory!
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May 2024 by Amy Bean-Zamora
Great insurance company, location is great and the ladies in the office are top notch and very quick!
