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July 2024 by loleyan
Listen, it's an auto parts store, but this store got staff that would blow any other out of the water, it's music to my ears when I say thingy and they find exactly what I'm thinking of, mind reading or good business idk, Yorkville is dog food compared to Plano. Simple and easy choice, do you want to eat dog food?
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April 2024 by Dawn Roberts
Placed an order online for engine oil and filters. Once it was delivered we discovered that the wrong oil was sent and we didn’t receive the fuel filter even though it was listed on the packaging slip. Instead of trying to ship things back we drove to Plano for help. The manager Bri was so very helpful and pleasant from the start. Even though she was just about as confused as we were about how our order could get so screwed up and what she could do about it. Rather than her throwing up her hands and saying sorry can’t help you, she went above and beyond to fix the error. Thank you Bri! My husband and I wouldn’t hesitate to go back. The entire staff was very pleasant to work with..
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March 2024 by Crystal Walker
Great service helpful friendly staff
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February 2024 by Craig Dori
Had to do brake pad change, which changed to pads n rotors, which also led to a caliper replacement. Initially went to the store, Brie was helpful and professional. But after the problems escalated, I had to call Brie like 600 times because of my various issues… Including having no other vehicle and had to get back together to go to work.She was awesome throughout it all! With their delivery deal ( twice in an hour because i had to add to it), they saved my bacon!They were a good store to begin with, now i will only go there for auto parts needs.Thank you!
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February 2024 by Gary Lechowicz
All autoparts store experiences are dependent on the counter person one encounterswas an excellent employee, polite, enthusiastic, efficient & helpful A#1
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January 2024 by Nick Garapolo
Knowledgeable
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January 2024 by Mari West
I had a headlight out so I went to AutoZone and had the best service! The gal that helped me(Sorry, I forgot your name) assessed it and I only needed a bulb replaced. Paid for it, she installed it, and fixed it! I'm so grateful to her as I'm disabled and she gave me such relief and peace of mind. Thank you to her and AutoZone for always being so kind and helpful!!
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January 2024 by DJ L
Lewis, Noel, & Aldo always try to do what they can to get the job done.
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November 2023 by Damon B
I had a great experience here yesterday. Noel was so efficient in looking up and pulling the parts that I needed. He was friendly and helpful.They had numerous brands and versions of the things I came for in stock, and I was out of there with parts for an oil change and brake job on two different vehicles in 10 minutes.Thanks Noel!
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September 2023 by Pachecous
Today I visited this place with good attention, there are different accessories and spare parts for vehicles. I recommend visiting, you don't have to wait in line.
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September 2023 by Joe C.
Greeted at the door. They helped me find my part and let me know that I'd need a specialty tool that they could rent to me. Would definitely return.
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September 2023 by Kathryn Lamb
Always a good experience. The staff are always helpful and knowledgeable about parts I need for my car.
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September 2023 by Ariel Smith
Very helpful when asking questions about any parts I need for my vehicle. Very friendly
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September 2023 by Anglique Thompson Ellis
Great customer service, knowledgeable staff.
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September 2023 by Michelangelo Sanfilippo
Store manager was patient and very knowledgeable.
