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July 2024 by kevin schab
Great service.
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June 2024 by nick mcdonald
Great service and very knowledgeable
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June 2024 by Jennifer Woodburn
Employees really need to learn to acknowledge people that come in to the store instead of ignoring them while taking over an hour on the others. Even a "hi be with you soon"
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May 2024 by Izaiha Xzavier
"Absolutely exceptional service! I had the pleasure of being assisted by Kaylan S. during my recent call, and I couldn't be more impressed. His professionalism, knowledge, and genuine willingness to help went above and beyond my expectations. Not only did he take the time to understand my needs, but they also provided insightful recommendations that truly enhanced my shopping experience. Their friendly demeanor and patience made me feel valued as a customer. I highly commend Kaylan S. for their outstanding dedication to customer satisfaction. Without a doubt, they deserve every bit of recognition for their exemplary service. Five stars all the pop
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April 2024 by Lori Newhall
He was wonderful, explaining everything. He checked for all discounts and helped me get the phone that was exactly what I wanted. He didn't make me feel stupid when I asked questions, which I'm sure he's been asked a hundred times. I will ask for Austin every time I go back. Please let him know I do appreciate his help.
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February 2024 by Lisa Stevenson
Worked with Kevin. He was awesome.
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October 2023 by Karen Cohrs
They have a fast customer service and are friendly. I was impressed.
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September 2023 by Tami Urbanek
Andrea was amazing!!!!
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September 2023 by Lynne Tarmann
This store is the best. Very knowledgeable and helpful.
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September 2023 by Barbara E. Allison
Kevin, Andrea, and Austin are extremely knowledgable and knew exactly how to solve a complex change in phone service. I highly recommend their expertise and, above all, patience. Obviously a result of excellent training. My only recommendation for ATT Corporate is to install faster Wi-Fi in the store. That would improve overall service and wait times significantly and really it's such an easy, inexpensive fix. It would be a smart business decision. My time in the store could have dropped to one hour vs the four hours waiting for slow Wi-Fi. Kevin eventually had to use his own personal phone as a hot spot otherwise we might still be there. Many thanks to Kevin for his experience, expertise, and patience. Austin and Andrea too.
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September 2023 by Reg Thweatt
The employees are very helpful at friendly at the pontiac il. at&t location. Thanks for all your help!
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September 2023 by David Majer
Andrea, Can be a store manager at any time, And I have been in management for 32 years
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July 2023 by sheryl hovel
Great store, great workers!
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July 2023 by William Sanford
Great service.
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July 2023 by Shelly MacBean
Friendly and quick service
