Best Western Pontiac Inn is a comfortable and clean hotel that many guests return to. The rooms are consistently maintained, with guests appreciating the cleanliness, comfy beds, and the presence of amenities like a fridge, microwave, and coffeemaker. Some rooms are quiet and away from street noise, creating a peaceful environment. The staff is friendly and helpful, making guests feel welcomed and cared for, though some mention that check-in service can be efficient but not always as warm as before. The indoor pool is a popular feature, although the hot tub was sometimes out of order. Breakfast options are generous, with a rotating menu that includes eggs, sausage, waffles, yogurt, bread, and fruit, served during hours from early morning to late morning. However, the breakfast experience can vary depending on the attendant, who sometimes is busy or less attentive, and the seating area is kept clean. Some guests noted minor issues such as a musty-smelling air conditioner or low toilet and luggage racks, but overall, the hotel offers good value with reasonable prices. Many appreciate the quiet atmosphere, friendly staff, and consistent quality, making it a preferred choice for both leisure and work stays.
The room had some slight accommodational issues with the bathroom and also the wifi didn't work very well, but the bed was comfy and the service was great. The service staff especially Rohan did a great job!
July 2026
Hospitality is nice. Continental breakfast was good.
June 2026
Great, inexpensive place to rest for the night. The free breakfast is a bonus!