“We have found the best service for our AT&T account a the Pontiac, IL store. Everyone is knowledgeable. Isaiah was outstanding and patient with us, explaining our best options.
Excellent store and staff.”
“Provided with great service and greeted as soon as I entered. Attentive to my needs and offered me solutions based on my issues. Highly recommend and ask for Logan!”
“I want to compliment one of your employees in the Pontiac Walmart. Georgette spent at least a half hour with me on the phone helping me find a dinosaur onesie for Halloween. The website said that store had 4, but despite repeated attempts, she was unable to find it. She got another lady (I didn't get her name) to help her look (big thank you to her too!), & they found it! It was important to me because my grandson loves dinosaurs. Also, I was calling from Dwight, so I didn't want to make a wasted trip 40 miles round trip. Georgette took the costumes in the 2 sizes I asked for to Customer Service where I picked them up to try on. Sadly, I didn't get to meet Georgette in person, but I left her a note thanking her. In this world where so many people want to do less than the minimum required in their jobs, Georgette is a great employee! Thank you again, so much!”
“I recently had to change some things about my Verizon phone account. The representative Kelsey was very helpful, polite, knowledgeable, and spectacular with her customer service.”