Self Storage near Pontoon Beach, IL

30 locations found near Pontoon Beach

“I recommend for your storage needs also they are a uhual location and stress free returns and they are flexible as long as you return truck near return time 5 stars also they sell sheds and poke born style structures be sure to inquire”

5 Superb11 Reviews

“Sam was very helpful and made the experience signing up and getting my new storage shed super easy and even made sure I had a new lock and everything I needed. Super professional and I would definitely highly rate him and Stuff Self Storage.”

4.8 Superb64 Reviews

“Ray was very kind and helpful. Whenever I would stop by he would offer to help clean up a bit or throw things out. Went out of his way with service when I had any problems. The unit I had was very clean and kept my items safe. The after hours was perfect for anytime I needed to get in. Again thank you so much ray I will come back if I ever need a storage unit again”

5 Superb115 Reviews

“The owners are incredibly friendly, the property is well managed and well-presented. Their marketing is always in good humor and their prices are very reasonable for the amount of space you get!”

4.9 Superb74 Reviews

“Angelica Johnson was such a pleasure to work with. She’s knowledgeable, thorough, patient and so down to earth. She assist me in securing a unit with ease. Great service!”

4.9 Superb70 Reviews

“A big shout out to Michael such a nice guy. My unit was broken into the first month. I was there and he took the time to come up here to Missouri to give me a brand new door. He was compassionate understanding very kind person. Anytime I had any questions I will call him and he took care of every need. I had thank you Michael for all you do. I really really appreciate you.”

4.8 Superb80 Reviews

“They have been nothing but nice and helpful with anything we need. With my daughter going to college in the area but living hours away, its been so good to have this storage so we dont have to rent a uhaul every time. Thankful foe them!”

4.8 Superb64 Reviews

“Marshawn picked up our full POD in St Louis. He helped move the pick up time so we could get everything ready for pick up. Marshawn was very personable and gave us tips for when the POD is delivered at the final destination which proved to be very helpful. Great personal service and would use again!”

4.7 Superb94 Reviews

“First time user of a stage unit
Madison was very helpful and had a pleasant personality. She answered all my question and relieved me of all my worries from the horror stories I’ve heard about storage units. Will definitely be back”

4.8 Superb57 Reviews

“Don’t return phone calls, raise your rates without notice, and never seem to have anyone working on the property anymore. Has really gone down hill over the last year.

-Revised 4/3/24
Was contacted by the District Manager who addressed all concerns and issues with a customer first approach. Completely different approach than the previous property managers and is much appreciated.”

4.7 Superb125 Reviews

“Fantastic customer service. Easy to work with and always respectful. Jeannie was truly a wonderful person and a great personality. Thank you very much for waiting on us. Chea Hale-Hernandez”

4.6 Superb131 Reviews

“I unfortunately did not receive assistance several times within the first 30 days of having service. I was ready to completely part ways with the company but then received a phone call to get my problems and questions remedied. I spoke with someone in management, and it was a sincere human who seemed to truly care about his business and customers. I was shocked how genuine and charismatic he was, a rare find. He turned my agitation into understanding and was humble in his delivery. Because of his sincerity and wanting to make things right, my original review of 1 star is now 4. If the other interactions were with him, it would be an astounding 5.”

4.5 Superb139 Reviews

“I have worked with US Storage twice now for my warehouse storage needs and their staff have always been friendly, helpful and quick to communicate. Their installers are also top notch!”

5 Superb22 Reviews

“The owners are AMAZING!!!! FRIENDLY & PERSONABLE!!! In these times where it’s most important for companies to value humanity, Edwardsville/GlenCarbon Mini Storage exceeds all customer service expectations!!! Thank you Edwardsville/GlenCarbon Mini Storage.”

4.6 Superb39 Reviews

“The owner was very welcoming and informative, he had shown us the unit sizes and prices along with promo pricing . He also explained the different security features and went over the instructions, hours of operations and equipment used to help move our items into the storage unit. The customer service and patience was a 10 out of 10!!!”

4.4 Superb116 Reviews

“Great storage facility. Staff is excellent to work with. Been using WR facility 10x20 since 2014 after my mom and brother passed, storing 2 households. Just down graded to a 10x10 unit with less items to store. Thank you!”

4.7 Superb42 Reviews

“I've rented two moving trucks from here, and both times the friendly owner got me squared away quickly. He didn't have the 2nd rental in the size I reserved, so he upgraded the size of the truck for free.”

5 Superb13 Reviews

“Staff, mainly Valva, because she is the only one I have met, is super sweet and understands regular working people and day to day living. Had her son help me with my car when I needed a jump. Just super friendly.”

5 Superb19 Reviews

“Awesome Staff helpful and professional. The property is kept clean, it has adequate lighting in storage units and outside, 24 hours and secure. I recommend this facility.”

4.9 Superb23 Reviews

“Love this storage facility always there when you have an issue with unit they are quick to fix it probably one of the best local storage facilities, hands-down, thank y’all for everything”

4.7 Superb26 Reviews

“I've been renting here for 5 years now and was never really impressed by the old owner but this new owner seems to really wanna bring this place up n make it in to something a lot better!! The call line operators are responsive and very accommodating for my wants and needs. They have an amazing maintenance guy on site that has helped me out tremendously! I can't wait to see what else they have in store for this place! It's truly gonna be one of the best spots coming up!! I would and definitely have told a friend and my family members to rent here!”

5 Superb19 Reviews

“I recently used this trucking company for cross dock work, and I couldn't be more pleased with the service I received. From the moment I arrived, the staff was incredibly nice and professional. What stood out the most was their efficiency – I didn't have to wait long at all.”

5 Superb12 Reviews

“What an experience today at the Self storage on 3rd st st. louis mo!! The customer service was outstanding. I give great thanks to the employees there whom happen to be Richard and Ari. What a team and very helpful! This was great customer service!”

4.4 Superb24 Reviews

“I’ve been renting my unit for 10 months now and I am completely satisfied with the service, location, and staff. Prices are reasonable and competitive with similar options around the region. The property is always clean, well lit, and the two access gates make it so I’ve never had a long wait to get in or out. My unit stayed dry all winter and everything is in good condition after a round of each season. Even when the property management company changed in the last year, communication was timely and clear. When I’ve had questions, I always get a prompt response. Highly recommend for anyone needing storage in the area.”

4.2 Good76 Reviews

“Such a nice environment along with friendly staff! I dont know the lady's name at the desk but thank you for being so friendly and helping during a time of stress and need! I just lost my god dad this week so we needed to move so we are storing my things there for now till my apartment is done getting repaired!

They are also great for the prices too! - Ashanti (i go by Sunnie)”

5 Superb8 Reviews

“they really help me to unload my guy and loaded in different trailer!they came to work on day off (Christmas ) to work on my truck!thank you so much from saving me! And they can help with redelivery the load!”

5 Superb12 Reviews

“This company did what very few do-they listened. I had a lot of trouble with billing issues when they first took over, then out of nowhere gate codes didn’t work. Twice I came out and couldn’t get in. It even cost me some money not being able to access the unit. It had just reached a point of pure frustration. So, I left a negative review. Then, to my surprise, the management called me, they went out and figured out the issue and made it right. The owner handled the situation quickly and professionally.

Honestly, the facility and overall experience is a 3-star at best. But the positive and professional manner with which management resolved a problem definitely warrants the 4! Only reason I can’t do 5 stars is, I wish the issue had been handled without me having to resort to a negative review. The moment they knew there was an issue would have been the time to fix it, not weeks later after it happened again. Still, the fact they finally handled it and made it right definitely was impressive. Thank you.”

4.3 Superb11 Reviews

“Great place for short or long term storage. Office manager is fantastic and extremely courteous about any concerns that you might have as a customer. I've use it many times and always will, 10+😃”

4.7 Superb8 Reviews