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February 2024 by Justo Negron
Very fast service and very professional
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February 2024 by Kenneth Kemp
Process was smooth like butter and great customer service
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February 2024 by Charles Dana
Its unfortunate that a company that has four stars would be so unapologetically stiff with us in helping us when we needed to pick up our vehicle. We are military overseas and needed to travel over 9 hours to pickup our vehicle. This company would not in anyway help us out to get our car the same day, because they didn't want to ask their employees to potentially work past the 4 o'clock closing time. I understand that they wanted to be kind to their staff, but I also think that the customer who has to travel 9+ hours, ( on military orders) would be given some flexibility due to being in such a tough situation. Not all companies have to put the customer first, but I think only the good companies do. Would not recommend this company.
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February 2024 by Joel RMendez
Great service, and profecionals
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January 2024 by Jay Daley
Staff was professional and helpful! Great service.
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January 2024 by Ron Clonts
Staff was in contact with me to ensure I had all of my paperwork and questions answered throughout the process.
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November 2023 by Humberto Rojas
Picked up my vehicle, the process was smooth and fast.
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November 2023 by Patrice Summers
About a month ago... I dropped my truck off here to be shipped...i was very skeptical about doing this because my car was only 3 months old, and i really didn't want any damage to happen to it. This place did an amazing job....the process was quick and easy (I recommend fast track online) when i arrived....they documented my truck, had no original damage, and was cleaned to their standards... I got a copy of everything. Now, a month later, i just received my truck back in the same condition i gave it to them. It was extremely dirty on the outside, but that's to be expected with the long travel across the country. Thank you guys for taking great care of my truck...so happy to have it back. ?
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September 2023 by Yusuff Bash
Every service members and their families will have great VPC experience at this location. They even wash your car prior to pick up.
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July 2023 by Edilio De Jesus
I came to this VPC for a pick up. I have a tight schedule and wasn't able to make an appointment during the work week. They were super nice and squeezed me in on a saturday. The staff are friendly and professional. I was in and out in under 10 minutes.
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April 2023 by travis spain
Beth is a life saver. Very helpful flexible and understanding. Im military and I was flying out the day after my appointment and i dropped the ball and was not filly prepared and beth was more than helpful and understanding and made sure i was able to turn in my car
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December 2022 by Rochelle Booth
VPC in St. Louis is the best!!! This was my first time shipping my vehicle overseas. I arrived 3 hours before my appointment and they took care of me right away. The process was seamless. I highly recommend doing the fast pass online so it’s more convenient for you and the employees there. They also ordered me an Uber to the airport! Best customer service ever. The driver was nice as well and even gave me a little history on St. Louis as it was my first time there! Thank you for making this process seamless!
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September 2022 by N Smith
Smooth and easy pickup.But don't let the mechanics put your plates on. They stole my screws and only gave me the minimum back. Didn't realize until I got to DMV to register my vehicle. Now I can't even put my plates on properly. Thanks guy. Appreciate the help.
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July 2022 by Brian Hargis
***BEST EXPERIENCE!***Absolutely a breeze shipping our POV to Hawaii. The KEY is to have all documents uploaded to PCSmyPOV and arrive with your vehicle CLEAN, inside and out.1. Staff are all friendly and helpful.2. Office is clean and inviting.3. The process is about an hour.4. Children's play room.5. Vending machines.6. Location is easy to find.7. Car wash 1 miles south.8. Uber and Lyft pickup from here.Hit the HELPFUL button!Thanks,Brian Hargis
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May 2022 by Karl Knake
Melissa & her team went over & above. They made a stressful situation much more manageable. They went out of their way to help. Our daughter & family are in Germany and we volunteered to sign out their vehicle & wait on a transport vehicle. After waiting several hours we were informed that the driver was not coming. We panicked to find a way to get it taken care of as we were 6 hours away from home. Our daughter contacted a staff member & they agreed to let the car stay in the lot until we could reschedule a transport. That staff person also recommended a company that agreed to help. The entire team was willing to do whatever possible to make things work out. They all displayed a helpful, cheerful, positive attitude. Melissa’s leadership skills are top notch.
