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January 2024 by E Astudio
ATMS are always broken
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January 2024 by Tom Siebert
I tried to withdraw emergency money for my brother and was denied at two Chase ATMs. My brother is a homeless veteran and Chase has refused three times to set up a direct deposit for his Social Security account. Chase in Logan Square and Prospect Heights demanded an SS card. The SS office demands a birth certificate. And Los Angeles County, where he was born, demands an SS card. So we are in a Catch 22 conundrum. Chase would not accept his VA ID card. Chase has no compassion for the poor, veterans, nor senior citizens.
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October 2023 by sam “soup can sam” morales
I went there to help someone who didn’t speak English and couldn’t use a computer to open a bank account. The employee, whose name I won’t post on here until I speak to corporate, was setting up his account was sighing and rolling her eyes, muttering, words like, “Oh my god”. All the while he tried his best at navigating while making his password. It was incredibly uncomfortable for both me and my friend, we felt extremely unwelcome and rushed. I was appalled and they way were treated left a sour taste in my mouth.I have no doubt that if my friend had spoken English and had been able to use a mouse and keyboard better he would not be treated this way.I hope people considering this branch make an informed decision on whether they want to support it and that the employees see this and do better.I will update the review once I speak to corporate.
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September 2023 by Samat Baltin
The worst chase branch. They will not accept you with no appointment. Don’t waist your time.Update: I opened a business account at Bank of America. They didn’t ask for appointment
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May 2023 by marek marganski
Friendly people working there, like this location a lot ?
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April 2023 by Teresa McLaughlin
Everyone is very friendly and willing to help in anyway.Lyle and Naila have gone the extra mile for me.
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January 2023 by Agatha Testa
Not sure why they built here. The parking lot is horrendous. The bank is fine, location is horrible. I miss the old bank.
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December 2022 by Agatha T
Not sure why they built here. The parking lot is horrendous. The bank is fine, location is horrible. I miss the old bank.
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August 2022 by Kelly Z
If I consistently wanted a bank without working ATMs I use this branch. Even the outside ATM has a paper sign over it…another reason I’m switching from Chase.
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June 2022 by Piyachat Rianpreecha
they should said that No walk in !!! Because they take only appointments!! They don’t care how long they walk in will wait
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December 2021 by Barbara Bratkowski
Staff is always friendly and helpful
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December 2021 by Timur Bakhtemirov
great office and staff??
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September 2021 by Daniel Boyan
The bankers are helpful. I was able to get a document notarized.
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March 2021 by Steve Kim
Terrible service
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November 2020 by Deadpool Rules 69
I like this is location a lot because when my account got Locked Sylvia, helped me to get it working again.
