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Open 24 hours
5150 N Cumberland Ave, Norridge
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9:00 AM - 1:00 AM
8530 Waukegan Rd, Morton Grove
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“This was the least expensive bowling option on a Saturday. The staff was nice and patient with my first-time bowling toddlers and teens. Will definitely come back.”
“Excellent place, Carlos Boscan assisted me, an Excellent man, he opened a checking and savings account for me with great professionalism and I left that bank with the idea that it was my best option. Thank you Carlos for your services.”
Open 24 hours
805 W Euclid Ave, Palatine
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“Dana, the account officer who assisted us, was really great! She helped my son connect his new savings account to his checking account without a hassle! Great customer service! :)”
“I have had nothing but great customer service at this branch everybody in there is very nice polite and helpful I really don't want to go to any other branch you guys are the best”
“I’ve had nothing but good experiences with this bank in particular. They helped me set my account up and it took no time. Highly recommend, branch manger is a great guy!”
“The customer service at the Arlington Heights location is great! Debbie and Natalya are always friendly and welcome everyone with a smile. I enjoy going there every Friday for business :).”
“The people at this branch are always nice and helpful. Sometimes it’s a little slow at the tellers but that’s most likely because I don’t carry my CITI card with me. Overall, I’m very satisfied with the bank and this branch.”
Open 24 hours
210 S Roselle Rd, Schaumburg
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“The service manager here is amazing (i.e. the person I talked to on the phone). My phone call was around noon on a Tuesday. She was very patient and thorough answering my different questions about notary services, even though I am not an accountholder. I didn't know it was free, but she told me it was free and didn't try to upsell me. I also wanted to schedule weirdly far ahead, and she had no issue with that. She was very proactive in reaching out to the notaries I needed, and making sure that they would be able to fulfill my specific request.”
10AM - 5PM
333 E Northwest Hwy, Palatine
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“The Citibank team at this branch, specially the Branch Manager Judit are amazing! they helped me with some complex changes and their service was above and beyond anything! They looked out for me and what suits my situation in the best way. I definitely recommend this Citibank branch for any and all banking services.”
10AM - 5PM
25 E Campbell St, Arlington Heights
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“Okay, we see the bad reviews. We've been customers for many many years! Citi did change our online banker to a fellow that is probably great, but, is only and "investment" banker. He could not help us with daily activities. We were getting pissed.
The great news is, we LOVE our branch in downtown Arlington Heights and have been lucky enough to be meet, trust and give our hard earned cash to a personal banker there named
Bhavesh Shah.
Bhavesh and the very knowledgeable head teller and branch super manager have taken personal care of us.
Bhavesh became our personal banker, thank gosh! Although we can't even make an appt with him online, Citi shame on your system.
We're pretty persnickety people. Without Bhavesh and the fine staff at the main branch, we don't want anymore Citibank. They need more expert caring, customer service people, not more bots!!! Please listen Citibank!”
Open 24 hours
50 N Main St, Mt Prospect
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“Great experience. It's clean, easier than other places I've visited and it's fast. Spoke to Korrigan and he was very helpful. Nice to talk to. Thanks”