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March 2024 by Michelle R.
I don't mind the motel but don't like the maids left one day came back and the maids stoled all my stuff and management is terrible. The maids say rude stuff about you when you pass by.
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February 2024 by Baddie Joe
If I could give ZEROOOOO stars I wouldMost OR MAJORITY of the people that stay here and put reviews have to be whiteAnyone BLACK here PLEASE look else where this HOTEL IS VERYYY racistFIRST OFFWe made a reservation for the hotel 1/31 but ended up checking into the hotel 1-30We called 2 days before our reservation to change the day A GUY by the name of Jason switched it for us giving us a king size room instead of a queen on the house the day we come to check in the front desk Muslim lady was VERY VERY VERYYYY rude yelling at my boyfriend about not making the correct reservation it got my attention to the point I got out the car because she was speaking to him very unprofessional the lady tried to kick me and my boyfriend out of an EMPTY hotel with NO guest saying she couldn’t take us then in the middle of us talking to walked about and stated she was no longer helping us A MANAGER so he calls hisself step into the situation and got us a room we were told that housekeeping would could every other day to bring towels and once a week to clean rooms no towels were brought we had to go get themWhen housekeeping showed up a lady came hanging at our door stating a woman needs to clean our room it wasn’t dirty just needed to be swept she was very rude back track when I checked into the hotel I let the manager know it would be TWO people TWO DOGS the lady started screaming saying we need to get our dogs out of here refusing to do anything to our room we asked to speak to a manager he wasn’t available we left work to come back and speak to the manager he was THE RUDEST just like his front desk girl stating that he don’t have to tell us anything we never told him we had dogs it’s not his job to do anything if we don’t like it find somewhere else to goMind you a lady walked in with her dogs WHITE lady and she praised her dog but my dogs who where locked in CAGES with security tied around were aggressiveThis is not a black people friendly HOTEL please understand they will treat like slavery oh and the housekeeper BARGED into our room demanding an inspection without CAUSE the disrespect your privacy
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February 2024 by Alexis Martinez
Everyone here is great, professional, sweet & very welcoming. Rooms are very clean & spacious as well. 10/10 would definitely be back. The rooms with the jacuzzi is definitely worth it as well.
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February 2024 by Tyler Howell
The rooms are always clean and the staff is very kind and
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February 2024 by Alexis Salvadore
Great service at the front desk! Employees are always friendly and welcoming when we’re there. Ali is the best!
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February 2024 by Athar Siddique
I can't share my experience but this; they put me on DNR list... didn't give me any;Update: called customer service and was told that they can't do anything.
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February 2024 by Richard Sexton
I stay at this location often. Somar at the front desk is always very friendly and helpful. If there is a problem she addresses it quickly. In fact everyone that I have encountered at the front desk has been friendly and helpful. Rooms are clean. Have had a couple of minor issues but they are quickly addressed. For a budget motel, room rates are very reasonable. I would recommend the motel to any budget conscious guest. I've never had an issue with safety at this location.
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February 2024 by MrTupalkata
This motel is infested with cockroaches.
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February 2024 by Tisha Williams
To Whom It May Concern,As I am not the normal customer to post a review; as of late, there have been a few, specific businesses that have exceeded my expectations, for customer service, ethics and humanity. The Motel 6 in Prospect Heights, Illinois is one such location. As a person who has traveled quite a bit, there is an expectation for a specific price range. However, the management fosters a higher level of standards, for ethics, customer service and humanity; that rivals some higher priced hotels, that I have stayed in. The rooms are tidy and welcoming. The proximity to public transportation, a small shopping mall and restaurants, within a short walk, make this location a rare and unique find. To the staff, thank you for all you do.Sincerely,Ms. Williams
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February 2024 by John Ko
Rooms: God
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February 2024 by Volodymyr
Nice place!
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February 2024 by Mohamed khetem
The secret is always in the manger when you find all the staff, kind, elegant and welcoming visitors. I know that there is always behind them a big and human manger in the sense of the word. Thank you, Mr. Ali. I remember you when I was traveled and arrived at this hotel because my reservation was through another company and it didn't appear to you with the system. You asked me and you said, no, problem I'll call this company. We can give you a room now, and a lot of assistance always choose this place now I have two years too. Thank to Mr. ayiman the frinch guy, also this person who saw, love’s him , again to you, Mr. Ali, and I wish you always the best.
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February 2024 by Aaron Little
Nice place to spend the night. The room was really nice in the bed was very
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February 2024 by Juan Hernandez
You can hear everything through the walls. 0 soundproofing whatsoever. Also this place has roaches. On top of that I found someone’s fake eyelashes in my sink. Terrible experience.
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February 2024 by Jay Keez
Major disappointment . I was there on a 5-7 day visit from the 1st to just recently on the 7th of yesterday i left and I can tell you I am beyond in disbelief . A couple days ago starting off maybe like around 2/1/2024 or 2/2/2024 i cant remember but absolutely disappointing !!! An event happened here with a family and A fight took place with im guessing someone random and the hotel completely did nothing to stop this confrontation or did anything other but then promote it ... The hotel completely took the random side and when the police came the staff of the hotel pointed to the family . Long story short I don't know too much from there but from what I've seen last , the police came 7/8 deep and locked up a child all for this matter . It was a crazy and very confusing event . I dont know what all happened but I do understand and know that that young boy or young man didn't deserve that . Not only was that family harassed but their young son actually got put in handcuffs and went to jail for them being harassed . Then on top of that like I said hotel staff did nothing to deescalate this situation . Guest from multiple rooms started to come out and tell the police this young man did nothing wrong and they still took him . (All because of staff and hotel personnel not opening their mouths and telling them the truth ? instead the hotel workers pointed their fingers straight at the young guy . I didn't like that all? I will not be booking another stay here honestly if that's how guest are going to be treated .. this didn't even happen to me and I'm still distrupt about it ?) I didn't like that situation plus it was 2 more on top of that . All of like 3 situations and events in a matter of 6 7 days ?Safety: The staff is who make it unsafe ?
