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January 2024 by Tatiana Krilov
Really nice pharmacy on a Campmacdonald in a Prospect Hights
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November 2023 by Rebecca P.
The store refuses to do any return even with a receipt, box, etc. This is Geoff, manager, smiling for chasing me in the parking lot. DM does not help.
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October 2023 by Jenny Simon Nellamattom
Too long of a wait at the pharmacy drive-through and in-store. People end up waiting 15-25min in drive through even if you’re just trying to pickup medication.
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October 2023 by Harry P.
The pharmacy at this location is a clusterfuck. The folks behind the pharmacy counter move at a snail's pace, yet I've seen them roll their eyes at customers who need to look in their wallet or purse for an insurance card, etc.In cases where someone has a non-trivial issue (like the pharmacy needing to call insurance, etc.), they regularly force "quick, easy" customers (simple pickups) to wait and wait and wait, often due to being short-staffed.They also seem to prioritize the drive-thru pickup over the in-store pickup. I've been in the store in line and watched as other cars who'd arrived after me get their orders first. IMO, if I get out of my car to come into your store, I should take priority over someone who didn't.
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April 2023 by Chad Karol
Time to find a different pharmacy to go to. They are impossible to get on the phone and when someone does answer they'll just hang up on you. We give them many hours to get prescriptions ready and they rarely are ready when we go there. Then we have to wait 10 or 15 minutes at the store. I don't dare to try the drive thru. I can only assume they are short staffed because they pay their employees poorly.
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October 2022 by JP F.
I had to go to 6 different pharmacies to get my monthly prescriptions filled this month, as no one had one of my medications in stock. Long story short, after being verbally abused by pharmacists at other Walgreens who could have assisted me but peters to make me feel like garbage, I was at the point where I considered giving up - not filling my prescriptions, going home, and just waiting to die without my medication. I didn't ask to be chronically ill. I didn't volunteer or sign up for it. It's hard enough to be chronically ill...... but to have people refuse to help you obtain the medications that you need to live, AND treat you like garbage for needing them....I cannot emphasize how much that DOES NOT HELP.This pharmacy was different. I called to see if they had it in stock and the person on the phone was so kind and helpful, that based on my experiences with Walgreens Pharmacists that morning, I assumed it was a Pharmacy Tech. Turns out it was the actual Pharmacist!!!!!! He took the time to check the quantity of medication on hand and assured me they could fill it and did. With the utmost kindness and friendliness, and without the need to make me feel subhuman, like other Walgreens Pharmacists.Then I grabbed some Halloween candy and went to the main check out where I had to wait 10 minutes while a customer argued with the clerk because the customer wanted the money that she was earning for her current purchase to be applied to that purchase. That's not how Walgreens points work, and they make that very clear. But this woman didn't speak English very well and obviously didn't understand how Walgreens points work, yet she was adamant that she get her $5. She didn't care that there were other people in line behind her, she didn't care how Walgreens rules work. People are horrible and selfish. The poor cashier was so patient and explained to her over and over that she was earning the money on this purchase, not applying it. The customer didn't understand and got louder and angrier, so the cashier finally just broke her order in two, so she could earn the money on the first part of the order, and then apply it to the second part. That poor cashier. She did a great job of dealing with a very difficult customer without developing any attitude. I had just dealt with several pharmacist who couldn't deal with a very kind and meek customer (that would be me) withOUT severe attitude. So I appreciate kindness wherever I see it. I appreciate this cashier, and I appreciate this pharmacy.
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July 2022 by Doris J.
Do not , repeat NOT patronize this pharmacy! They stole my daughter's prescription, and claimed we picked it up already.
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April 2022 by reshma s.
Went in to feel a prescription that needed to be taken on the same day and they told me they are very busy and to come back tomorrow! Seriously!! There are a lot of pharmacies that can feel a prescription without being rude!! You lost a customer!!
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February 2022 by Tes T.
There's no good reason to be rude to cashier Worst worst casher woman. never ever again there.
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January 2022 by A G
Worst!!! Said they contacted dr a week ago... no record of any contact, no medication.... How can this be a pharmacy??? Will be transferring my prescriptions to a different place after years here. Just can't put up with this anymore. Everyone gets busy... you need to do your job!!!
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January 2022 by Miranda Soderblom
Pharmacy staff were not very helpful. The person on the phone hung up on me, and when I came to the drive-thru window they were not able to honor my appointment or tell me where else to go.
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January 2022 by Praveen Kumar Arumalla
Easy shopping.
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March 2021 by Gail Capp
Just got our COVID vaccine they were very organized & friendly.
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December 2020 by Mariola J
Pharmacy staff needs an upgrade! Waiting in drive thru lane for over 15 minutes already...
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November 2020 by S B.
Just a heads up ...Nikki the pharmacy manager will give you an extra hard time if you are a female that is remotely good looking. I could tell at first glance she didn't like me then she made a huge deal about my prescription being from out of state when my ENTIRE record with my medication was in the Walgreens history so I am Not really sure what there is to confirm If I had my license with me with my Illinois address. I feel like she purposely goes out of her way to make life miserable with anyone who is slightly good looking or any female she does not like. The overall staff seems lost at what is happening most of the time and most customers there, from what I saw are not happy with their experience with the staff in general.