Brown Drug Company is a community pharmacy located in Quincy, dedicated to providing a personalized experience for its customers. The staff is known for being friendly, professional, and helpful, often going above and beyond to ensure customer satisfaction. Many reviews highlight the caring nature of the team, especially during difficult times, with one customer expressing gratitude for the support they received while their loved one was in hospice. While some customers have experienced delays at the drive-up window and occasional issues with prescription readiness, the majority report quick service and efficient medication delivery. Customers appreciate the convenience of home delivery and the polite, smiling delivery staff. Overall, Brown Drug Company is highly recommended for its commitment to customer care and community focus.
employees always polite and helpful. they work hard to get prescriptions done quickly. will help to find other ways to discount cost for prescriptions if not covered by insurance.
May 2026
They are on their toes. Very busy, and has time to talk to me about my meds.
February 2026
Has saved me on multiple occasions, they exempifies the customer service difference
