Comcast Service Center
Internet Service ProvidersHours:
2930 State St, Quincy IL 62301 Hours
About Comcast Service Center
Comcast Service Center has received mixed reviews from customers. Many appreciate the friendly and efficient staff, noting that the center is clean and tidy, even if it does not look like a typical service center from the outside. Some customers have experienced speedy service, such as quick assistance in obtaining a new Gateway router. However, there are significant concerns regarding Xfinity's internet service, particularly in the Quincy area, where issues like frequent outages and difficulties with installation have been reported. While some customers have found the staff helpful and courteous, others express frustration over unresolved problems and the lack of support for cell phone issues. Overall, while the service center staff is praised for their approachability, many customers hope for improvements in internet reliability and support.
Most Recent Reviews
July 2025
Great customer service! Very helpful and informative
March 2025
I kept getting a lecture on how my bill was so high because of tariffs.....my bill has been increasing to unreasonable rates prior to tariffs and btw you know masks aren't really the most effective right?
March 2025
Ehhhh. They told us if we went and got the stuff, our house was connected and we could install it. Not the case. And after being on the phone for 2 hours with IT, it was decided that nothing could be done and still no internet, so canceled and returned stuff next day and went with someone else. Just disappointed over all
More Comments(99)
Other Information
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