Comcast Service Center
Internet Service ProvidersHours:
2930 State St, Quincy IL 62301 Hours
About Comcast Service Center
Comcast Service Center has received mixed reviews from customers. Many appreciate the friendly and efficient staff, noting that the center is clean and tidy, even if it does not look like a typical service center from the outside. Some customers have experienced speedy service, such as quick assistance in obtaining a new Gateway router. However, there are significant concerns regarding Xfinity's internet service, particularly in the Quincy area, where issues like frequent outages and difficulties with installation have been reported. While some customers have found the staff helpful and courteous, others express frustration over unresolved problems and the lack of support for cell phone issues. Overall, while the service center staff is praised for their approachability, many customers hope for improvements in internet reliability and support.
Most Recent Reviews
August 2026
Great they went beyond, I was having trouble with my phone service and internet. I live in a dead zone, everything is working now
June 2026
Wonderfully helpful and friendly and fun. Heather Serpe was great.
April 2026
They don’t accept a modem for closing an account, interesting. You have to go to the UPS store instead.
More Comments(104)
Other Information
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