Cricket Wireless Authorized Retailer is a highly recommended service provider known for its excellent customer service and knowledgeable staff. Customers praise the store's ability to efficiently handle multiple tasks simultaneously, with one employee, Lisa, being described as a "powerhouse" who provided exceptional assistance to several customers at once. The store is commended for its staff's expertise, patience, and willingness to go the extra mile to ensure customer satisfaction, even going as far as providing entertainment for children during the process. Despite some minor issues with the physical store, such as lighting and door problems, the overall experience at this Cricket Wireless Authorized Retailer is highly positive, with customers expressing gratitude for the help they received in finding the perfect phones, plans, and accessories.
The service that I had was very good. She knew what she was doing and had excellent people skills. She everything about her job. They need more people like her. Job well done.
April 2024
The staff was very helpful setting a new phone up for my son. No pressure tactics either.
September 2023
Went to Cricket Cellular today three times today to get my phone on auto pay and nobody had opened up the store. what's going on? Hope everything is ok.