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September 2023 by Julius Jones
Over charged on stuff I didn't wantShe charged me for the items
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September 2023 by Dana Hidy
Went to Cricket Cellular today three times today to get my phone on auto pay and nobody had opened up the store. what's going on? Hope everything is ok.
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July 2023 by Kayla Still
Not enough stars! Lisa was an absolute rockstar helping me and I tell ya there were issues! I upgraded my phone and my youngest daughter's phone and she was absolutely amazing! Now if corporate could fix the door so it closes without slamming and the 4 front lights that are out and update the computers that would be awesome! She was so patient during the whole thing but she got it done and all by herself!
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June 2023 by Joseph Bush
That woman Lisa you have working for you is a power house. Helped my family get the perfect phone ,plan and accessories for my daughters very first phone. she was not just helping us but pleasantly helped about 6 customers in the matter of a half hour and all of us at once. working two registers by herself. more people need to work like her. Thank you Lisa for putting on a great movie to distract my kiddos while we worked together to get our needs met, cant wait to do business with you for our next upgrade. see you soon.
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May 2023 by chris P
NO STARS. I was in the store today. Wow what a bad employee Lisa A. Should be fired. THIS IS A SHORTENED VERSION. Went in to just get an upgrade phone for my son. First she was rude right out of the gate. Wouldn't listen to me. Said in order for me to get an upgrade phone at the cheap price I had to buy a bundle pack. Didn't tell me that my phone bill would go up 60.00. Then my own phone stopped working after We left. Went back in and told me there was nothing they could do because it was an old phone and cricket shut it off for having 3G . But when I left my phone started working after 20 minutes. NEVER HAD THAT HAPPEN.THE STORE IS RUNNING A SCAM ON PEOPLE.got home called Cricket 611 told them the my long story and they fixed everything. I will never step foot in this store as long as she is there. I love cricket wireless. I've been with them for years. But I now this store has a bad apple in it.
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April 2023 by David Quach
Their sign and Google page said they are open on Saturday. Stoped by at 1PM and the doors was locked with no one in sight. Tried to call the store and no answer.
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September 2022 by linda murch
The lady that was there didn't know anything about the product I had bought from them and wouldn't take it back it hadn't been used obviously I didn't know how to work it.
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August 2022 by Susan Hiatt
They helped me escape from another cell phone company. Anytime I have problems they are there to help. Even over the phone when I was out of town.
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October 2021 by Kimberly Austin
Friendly, extremely knowledgeable, quick, and just was a fun experience.
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August 2021 by Carrie Owens
Shannon Terry and Paulie are very helpful. Highly recommend. ? ? ? ? ?+++++
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June 2021 by nicole curran
TLDR: Charged me 2 activation fees for the same phone/number because their systems were down one day.Went to their store yesterday to start service. They charged me for activation, first month service, and the phone. They were unable to activate the first phone so they tried a second phone. Were unable to activate this phone so the lady quit trying and only returned the phone.We went in the NEXT day and they were finally able to activate a phone but charged us activation AGAIN! Didn't bother to say anything till after the phone was activated, then let us know activation fees can't be returned. Don't waste your time.
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May 2021 by Holy Ghost glitter
Love my service ?
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April 2021 by Karryana Mims
Cheap plans and unlimited ways to save money! Getting new phones simple and cheap
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March 2021 by Jernial Harris
Best phone carrier EVER..
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February 2021 by Geri Musick
Woman at the counter was too busy scrolling on her phone to even get off her chair to help us.They are under new management now. We ordered our upgrade from Walmart. Robin said she would help us get it set up, we'll see after the phone comes in today.The girl on the chair was let go.