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November 2023 by Jack Shelton Jr
Manager Dave Berry and his team are amazing. The store is clean and well kept.?
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November 2023 by Braden Shull
Very rude employees. Couldn’t look up from a computer to help me. Been on hold separate occasions for over 30 minutes and was never spoken to. Out of stock on MULTIPLE medications and keep getting “trucks coming tomorrow” for almost a week. Still don’t have the medications. Forced to use CVS through insurance, will send scripts to a different town to avoid using this location and dealing with this horrible customer service.
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August 2023 by Nicole
CVS is a place I enjoy visiting and they are great with refilling my meds on time. Last time I was there, my friend and I got some great smelling body wash that was on clearance ($1.68!)?
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April 2023 by Kylie Junk
terrible customer service by the pharmacy "manager" always rude. They never answer the phone and if they do it seems like the biggest inconvenience in the world to them.
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March 2023 by Alex Hannan
Not the greatest CVS I’ve been to. First off, there’s no drive thru. Second, the line to pick up scripts is usually really long. Third, they have the strangest selection I’ve ever seen at a CVS…three aisles of booze but no Gatorade? No eggs? Tons and tons of empty shelves everywhere? C’mon guys, get your act together.
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March 2023 by kindrick Eston
Absolutely horrible customer service went in to use the ups drop off just to be met with a gorilla of a woman who had the worst service I've ever seen trying everything to do nothing but talk about her poor health to anyone without providing any assistance
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December 2022 by LaKaya Eston
Terrible customer service with the exception of Felicia(she's amazing. Some of the pharmacy folks are quite rude. I can see why they are short staffed.
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October 2022 by Cindy Townhouse
I went to pick up medicine yesterday and, I understand businesses are short staffed, but the pharmacist, her name is Danielle, was very unprofessional. Her and another pharmacy tech was talking about a customer, right in front of other customers, about how the customer was upset because her prescriptions weren’t ready, even though the pharmacy had already told her it was ready. Danielle was very unprofessional and very unpleasant! She needs to work on her customer service attitude.
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October 2022 by Jeffery Dean Beadle
Always good service for me
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August 2022 by Lori Beyer
So confusing trying to talk to an actual employee. Took forever to ask simple question.
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March 2022 by Rich Hagen Art
Had a very expensive Prescription for a family member,. was hundreds of dollars. But the Pharmasist in charge said we could save a lot if she were to change up to capsule form. So litterally they saved us hundreds today. Thanks crew!
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February 2022 by vickie miller
The Quincy IL cvs is alwful they mess up your order are rude and Cathy that runs it don't know what she is doing they need to get someone in there to fix it
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September 2021 by Melinda Suter
I love going here the staff is helpful and u can go in and get what u want and get out.
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April 2021 by Ronna Robertson
This is the worst ran pharmacy I have ever encountered in my life. Cathy, the pharmacy manager, is not only unpleasant to deal with but clearly doesn't know how to run a pharmacy. I typically avoid words like always and every but, sadly, in this case it is true. Every time I have a prescription filled there is a problem. I receive text msgs for filled prescriptions that aren't mine. I receive text msgs that my prescription is ready and I will even wait one day only to go in and be told it isn't ready and will be an hour wait. I have paid for 90 pills, the paperwork and bottle say 90 pills but when I get home there are only 30 pills in the bottle. If they were short fine, but don't put 90 on the bottle because then when I go back in I have to spend 40 mins going back and forth with them that I did not get 90. Most recently my dr's office called in a prescription on Thursday. I was standing at the desk when she did so I know she did. I go in on Saturday and Cathy tells me they never called it in. Now, I know they did because I was standing at the desk next to her listening to the conversation. This is the not the first, second or third time that I have gone to the pharmacy to be told they didn't get the call. Why can't this pharmacy keep their records straight???? The dr's office said they have these types of issues with the vast majority of their patients that get prescriptions there. When I told Cathy I would just drive to Hannibal she shrugged her shoulders and said "I don't care". If you live in Quincy and have to use CVS for prescriptions I strongly encourage you to consider driving to Hannibal. Drive to Springfield as you will be there and back with your prescription before Cathy finds your prescription and fills it here in Quincy!!
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December 2020 by Carol M.
Very helpful! Very caring! The pharmacy staff and store staff go out of their way to make customers feel comfortable. They explain. They listen. I could not ask for better care! I highly recommend The Quincy CVS! If you are local, you will find the best care here! If you are visiting from out of town, they try to help you resolve your health care needs.